Facilities Assistant

VOA Illinois; Joliet (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Dental Vision

403(b) with employer match

Generous Paid-Time Off

On-Demand Pay

Public Service Loan Forgiveness (PSLF)

Life Insurance

FSA / HSA

Employee Assistance Program (EAP)

Referral program

AFLAC Supplemental Insurance

Job summary

VOA Illinois is seeking a Facilities Assistant to maintain cleanliness and assist with light maintenance at Hope Manor Village Joliet. You will work with the Property Manager and staff to prepare units, manage outdoor spaces, and ensure safe, welcoming spaces for residents.

The role requires a high school diploma, ability to lift up to 50 lbs, valid driver’s license, and reliable communication with residents and colleagues. Prior janitorial or maintenance experience is preferred.

Qualifications

• High School Diploma (or equivalent) is required.
• Must be able to read, write and communicate in English.
• Previous janitorial, custodial, or facilities experience preferred.
• Basic knowledge of cleaning methods, tools, and materials.

Responsibilities

• Perform painting tasks, including surface preparation, touch-ups, and repainting of units and common areas as needed to maintain a clean and presentable appearance
• Clean and sanitize restrooms, offices, common areas, hallways, and other assigned spaces.
• Sweep, mop, vacuum, and wax floors; clean windows, walls, and fixtures.
• Collect and dispose of trash and recycling according to procedures.
• Works closely with office staff to ensure that apartment units are ready for showing and for resident move-in.
• Maintain outdoor areas including mowing, trimming, edging, leaf removal, and snow/ice removal as needed.
• Under the direction of the Property Manager, completes safety inspections and adheres to company key control policies.
• Perform light maintenance tasks such as changing light bulbs, replacing filters, tightening hardware, minor painting, and basic repairs.

Skills

Cleanliness

Time management

Communication

Physical stamina

Education

High School Diploma or equivalent

Job description

VOA Illinois is a national, faith-based nonprofit founded over 130 years ago. VOA Illinois

delivers strength-based, trauma-informed, and culturally sensitive programs across the state.

We are a certified Great Place to Work and proudly promote from within - over 50% of our workforce

has advanced into new roles within the organization. We continue to innovate and evolve based on

the needs of the communities we serve.

Program Overview:

Hope Manor Village Joliet is a supportive housing community designed for

women recovering from opioid addiction, especially those who are pregnant or caring for young children. The program addresses the opioid crisis by providing safe, stable housing and recovery focused services that support long-term healing for both mothers and their families.

Position Summary:

The Facilities Assistant maintains cleanliness of the property, including indoor

and outdoor spaces. This role works closely with the Property Manager, and collaborates with Hope Manor Village Joliet maintenance staff to complete light maintenance tasks, unit turnovers, and work requests while ensuring quality and timely service for residents.

• Valid driver’s license required
• Community-based travel required for property maintenance requests
• Ability to lift up to 50 lbs.
• Physical demands include manual labor, use of tools and equipment, and frequent movement throughout the property. Regular lifting, bending, climbing, and standing are required, along with ongoing communication with staff and residents.

What You'll Do:

• Perform painting tasks, including surface preparation, touch-ups, and repainting of units and common areas as needed to maintain a clean and presentable appearance
• Clean and sanitize restrooms, offices, common areas, hallways, and other assigned spaces.
• Sweep, mop, vacuum, and wax floors; clean windows, walls, and fixtures.
• Collect and dispose of trash and recycling according to procedures.
• Works closely with office staff to ensure that apartment units are ready for showing and for resident move-in, according to property rent-ready standards and as scheduled.
• Maintain outdoor areas including mowing, trimming, edging, leaf removal, and snow/ice removal as needed.
• Wears and uses safety equipment, as required. Under the direction of the Property Manager, completes safety inspections and adheres to company key control policies.
• Perform light maintenance tasks such as changing light bulbs, replacing filters, tightening hardware, minor painting, and basic repairs following lead instructions.
• Complies with all federal, state and local safety regulations, including OSHA, EPA, Workers Compensation and Hazard Communications. Ensures that all hazardous materials are properly labeled, stored and handled.
• Ensures that all hazardous materials are properly labeled, stored and handled.
• Monitor building conditions and report maintenance or safety issues to appropriate personnel.
• Set up and break down rooms for meetings or events as required.
• Safely operate cleaning equipment, hand tools, and basic power tools.
• Strictly adheres to the property key control policy, changes locks, cuts and dispenses keys.
• Under the direction of the Property Manager, regularly inspects property for safety and security issues, including, but not limited to non-functioning lights, ground and trip hazards, broken fences, exposed wiring, pot holes and sewer line breaks.
• Adhere to customer service standards. Works to ensure that resident maintenance issues are dealt with in a timely manner and that proper follow-through is done.
• Follow all safety guidelines and use cleaning chemicals properly.
• Assist in completing work orders under the direction of the Property Manager or lead staff.

Qualifications

Required:

• High School Diploma (or equivalent) is required. Must be able to read, write and communicate
• English fluently.
• Previous janitorial, custodial, or facilities experience preferred.
• Basic knowledge of cleaning methods, tools, and materials.
• Must be able to successfully and effectively communicate with a variety of personnel.
• Ability to perform light maintenance and grounds keeping tasks.
• Ability to work independently and manage time effectively.
• Physical ability to lift, bend, stand, and work indoors and outdoors in varying conditions.

Must have a general knowledge on the following:

• Appliances
• Electrical systems
• Painting/Wallpapering Skills
• Pest control (as required)

Preferred:

• Experience working in residential or multi-unit housing environments
• Familiarity with preventative maintenance programs and work order systems
• Basic knowledge of safety regulations and compliance standards (e.g., OSHA)

We offer a competitive benefits package including:

• Medical Dental, Vision
• 403(b) with employer match
• Generous Paid-Time Off
• On-Demand Pay: Early wage access through Payactiv
• Public Service Loan Forgiveness (PSLF) eligible employer
• Life Insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Referral program
• AFLAC Supplemental Insurance

VOA Illinois provides equal employment opportunity to all individuals regardless of their race,

color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status

or any other characteristic protected by state, federal or local law.

Reasonable accommodations will be considered to qualified applicants and employees with