Administrative and Program Assistant

VOA Illinois; Chicago (IL); On-site; USD 40,000 - 48,000; Part time

Benefits offered by this job

403(b) with employer match

Paid‑Time Off for part‑time staff

On‑Demand Pay

Public Service Loan Forgiveness (PSLF)

Employee Assistance Program (EAP)

Referral program

Job summary

VOA Illinois is seeking an Administrative and Program Assistant-GDP in Chicago, IL for part-time, in-office work. The role supports office and program operations, handling clerical tasks and data management to ensure efficient service delivery.

The position requires a high school diploma and 1–2 years in a helping/service setting, strong communication, and Microsoft Office skills. Typical schedule includes Saturdays and Sundays, with occasional holiday coverage and travel within the community.

Qualifications

• High school diploma is required.
• 1–2 years of demonstrated experience in the helping/service field.
• Excellent communication, writing, problem solving, and organizational skills.
• Proficient in Microsoft Office, especially with spreadsheets, databases, and reporting tools.

Responsibilities

• Greet guests/residents/clients, answer telephone, take messages, respond to routine inquiries, and liaise with external contacts to relay or obtain information.
• Compose and type routine correspondence, reports and documents.
• Prepare/type minutes and reports within policy and procedural guidelines.
• Assist in research, statistical gathering and analysis for reports.
• Maintain systems to track data for assigned staff.
• Maintain files and records following prescribed procedures.
• Uphold the mission and values of VOA of Illinois at all times.

Skills

Communication skills

Problem solving

Organizational skills

Writing abilities

Education

High school diploma

Tools

Microsoft Office

Spreadsheets

Databases

Reporting tools

Job description

Administrative and Program Assistant-GDP

Location: Chicago, IL 60612

Pay: $19.30 – 23.16 per hour ($40,144 – $48,173 annually)

Schedule: Part‑time, Non‑Exempt (20 hours/week). The typical work schedule for this position is Saturdays and Sundays from 8:00 a.m. to 7:00 p.m. Additional hours may be required to provide coverage for holidays and staff events, which are generally scheduled from 7:00 a.m. to 7:00 p.m. This position reports to the Manager of Supportive Services.

Work Arrangement: On‑site

About Us

Volunteers of America is a national, faith‑based nonprofit founded over 125 years ago. VOA Illinois delivers strength‑based, trauma‑informed, and culturally sensitive programs across the state. We are a certified Great Place to Work and proudly promote from within — over 50% of our workforce has advanced into new roles within the organization. We continue to innovate and evolve based on the needs of the communities we serve. Check out our careers page to find more opportunities at Careers - VOA Illinois.

Program Overview

Hope Manor I is one of the first large‑scale supportive housing developments specifically designed for Veterans in the City of Chicago.

Position Summary

The Administrative and Program Assistant‑GDP is responsible for coordinating office and program services and performing a variety of tasks including clerical functions to ensure the effective and efficient functioning of the office and program.

Work Environment & Schedule

• Part‑time, in‑office position averaging 20 hours per week/weekends
• Community‑based travel required
• Ability to lift up to 50 lbs.
• Physical demands include sedentary work, computer use, and frequent communication with clients, colleagues, and partners involved in client support.

What You’ll Do

• Greet guests/residents/clients, answer telephone, take messages, respond to routine inquiries, and make outside contacts for purposes of relaying or obtaining information and keeping staff informed.
• Compose and type routine correspondence, reports and documents.
• Prepare/type minutes and reports within policy and procedural guidelines.
• Assist in research, statistical gathering and analysis for purposes of generating reports.
• Maintain systems to track data for assigned staff.
• Maintain files and records following prescribed procedures.
• Uphold the mission and values of VOA of Illinois at all times.

Qualifications

• Position requires a high school diploma.
• Position requires one–two years of demonstrated experience in the helping/service field.
• Excellent communication, writing, problem solving, and organizational skills.
• Must be proficient in Microsoft Office, especially with spreadsheets, databases, and reporting tools.

Compensation and Benefits

We offer a competitive benefits package including:

• 403(b) with employer match
• Paid‑Time Off for part‑time staff
• On‑Demand Pay: Early wage access through Payactiv
• Public Service Loan Forgiveness (PSLF) eligible employer
• Employee Assistance Program (EAP)
• Referral program

VOA Illinois provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status or any other characteristic protected by state, federal or local law.

Reasonable accommodations will be considered to qualified applicants and employees with disabilities upon request.