Maintenance Technician-HMJ

Illinois, Inc.; Joliet (IL); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Medical Dental, Vision

403(b) with employer match

Paid-Time Off

On-Demand Pay

PSLF eligible employer

Life Insurance

FSA / HSA

EAP

Referral program

Job summary

Volunteers of America Illinois is seeking a Maintenance Technician-HMJ to perform routine maintenance, repairs, and inspections across our Joliet properties, ensuring safe, rent-ready living environments for residents.

This role collaborates with the Property Manager and HMJ staff, requires a valid driver’s license, and the physical ability to lift up to 50 lbs. A commitment to trauma-informed, client-centered service is essential.

Qualifications

• High School Diploma (or equivalent); fluent in English.
• Minimum of 2 years of experience in property maintenance.
• Strong organizational and customer service skills; ability to work with diverse individuals.

Responsibilities

• Maintain budgeted cost guidelines for the property.
• Order supplies and notify Property Manager of needed purchases.
• Assist with unit turnover to ensure rent-ready standards.
• Conduct regular property inspections and perform maintenance/repairs.
• Follow safety policies and OSHA/EPA regulations.
• Provide strong customer service to residents and staff.
• Perform exterior grounds maintenance and snow removal.

Skills

Customer service

English fluency

Safety procedures

Troubleshooting

Education

High School Diploma or equivalent

Job description

FOR QUESTIONS ABOUT JOB LISTINGS please contact our HR team at:
312-564-2300 • [e-mail]

Organizational Values

We are a mission-driven AND value-centered organization dedicated to living the following values in all we do:

INTEGRITY

We are committed to operating with uncompromising integrity and within the highest ethical standards and to be responsible stewards of all the resources entrusted to us with the utmost regard for efficiency and effectiveness.

INNOVATION

We approach the responsibility to serve others with the same fervor and passion that inspired the organization’s founders more than a century ago, a passion that inspired them to work tirelessly to transform the world around them.

FAITH

We operate from a profound belief in the power of God’s grace to transform even the most difficult situations and we believe in the potential for “greatness” in those we serve, those we serve with and in the world around us. We believe in the fundamental goodness of people and in their unlimited capacity to transform their lives.

DISCIPLINE

We are committed to fulfilling our promises and doing that we say we will do when it needs to be done. We will focus on the things that matter most and on those efforts that make the biggest difference in the lives of the people we serve.

SHARED DESTINY

We understand that we achieve our mission through teamwork and a commitment to common goals and objectives. We encourage the development of supportive and collaborative efforts within and across departments that create unity and strengthen results. We seek and celebrate a diverse staff that bring complementary skills and perspectives to the organization. As a ministry of service, we promote a professional, courteous, cooperative and diverse work environment that fosters mutual respect and consideration of co-workers, colleagues, volunteers and clients.

TRAUMA-INFORMED CARE

We approach our work with a commitment to being truly client-centered in our approach, philosophy, interactions, transactions, processes and interventions. We are committed to providing the highest level of care to the people we serve and to utilizing a trauma-informed approach in the way we approach every interaction and intervention with the people we serve. We make this commitment not because we assume that trauma is necessarily central to everyone’s day to day experience but rather, because the principles of trauma-informed care ensure a culture of client care that is built on characteristics that are consistent with our organizational values and facilitate an environment for clients that is most conducive to positive change.

Position:Maintenance Technician-HMJ

Location: Joliet, IL

Job Id:213

# of Openings:1

Maintenance Technician - HMJ

Pay: $20.50 - $24.60 per hour ($42,640 - $51,168 annually)

Schedule: Full Time, Non-Exempt (40 hours/week)

Work Arrangement: On-site

About Us: Volunteers of America Illinois is a national, faith-based nonprofit founded over 125 years ago. VOA Illinois delivers strength-based, trauma-informed, and culturally sensitive programs across the state. We are a certified Great Place to Work and proudly promote from within — over 50% of our workforce has advanced into new roles within the organization. We continue to innovate and evolve based on the needs of the communities we serve. Check out our careers page to find more opportunities at Careers - VOA Illinois.

Position Summary: The Maintenance Technician performs routine maintenance, repairs, and property inspections to maintain a safe and functional living environment. This role works closely with the Property Manager, and collaborates with HMJ maintenance staff to complete tasks, unit turnovers, and service requests, and maintains cleanliness of the property, including indoor and outdoor spaces while ensuring quality and timely service for residents.

What You’ll Do:

• Support the property team in maintaining budgeted cost guidelines
• Order supplies, parts, and equipment; notify Property Manager of needed purchases
• Assist with unit turn-over to ensure apartments meet rent-ready standards for showings and move-ins
• Conduct regular property inspections and complete maintenance/repairs as needed
• Follow company safety policies and use required safety equipment
• Perform safety inspections and maintain proper key control procedures
• Clean and sanitize restrooms, offices, common areas, hallways, and other assigned spaces. Sweep, mop, vacuum, and wax floors; clean windows, walls, and fixtures.
• Collect and dispose of trash and recycling according to procedures.
• Maintain knowledge of property layout, including utility shut-offs and safety features
• Attend safety meetings and comply with OSHA, EPA, and other safety regulations
• Ensure proper labeling, storage, and handling of hazardous materials
• Address safety and security issues (e.g., lighting, hazards, repairs)
• Respond to maintenance requests promptly and ensure timely follow-up
• Provide strong customer service to residents and staff
• Perform exterior grounds maintenance, including landscaping and seasonal upkeep
• Complete snow removal and ice control to ensure safe property conditions
• Collaborate with HMII maintenance team members on shared maintenance projects and repairs across multiple sites
• Exhibit cultural competence while serving clients of diverse backgrounds and commit to expanding knowledge and understanding of different communities and people groups.
• Valid driver’s license required
• Community-based travel required for property maintenance requests
• Ability to lift up to 50 lbs.
• Physical demands include manual labor, use of tools and equipment, and frequent movement throughout the property. Regular lifting, bending, climbing, and standing are required, along with ongoing communication with staff and residents.

Qualifications

Required:

• High School Diploma (or equivalent); must be able to read, write, and communicate fluently in English
• Minimum of 2 years of experience in property maintenance
• Previous janitorial, custodial, or facilities experience preferred
• Ability to perform beginning-to-intermediate mathematical functions
• Strong organizational and customer service skills
• Demonstrated ability to work with diverse individuals
• Reliable transportation to travel to and from job sites
• Proven diagnostic skills and hands-on experience performing maintenance and repairs in the following areas:
  • Appliances
  • HVAC systems
  • Electrical systems
  • Plumbing systems (including water lines)
  • Carpentry
  • Painting/Wallpapering
  • Roofing
  • Pest control (as required)

Preferred:

• Experience working in residential or multi-unit housing environments
• Familiarity with preventative maintenance programs and work order systems
• Basic knowledge of safety regulations and compliance standards (e.g., OSHA)

We offer a competitive benefits package including:

• Medical Dental, Vision
• 403(b) with employer match
• Generous Paid-Time Off
• On-Demand Pay: Early wage access through Payactiv
• Public Service Loan Forgiveness (PSLF) eligible employer
• Life Insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Referral program

VOA Illinois provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status or any other characteristic protected by state, federal or local law.

Reasonable accommodations will be considered to qualified applicants and employees with disabilities upon request.