Facilities Assistant

GRVTY; Arcola (VA); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Competitive pay and benefits

Professional growth opportunities

Work‑life balance programs

Job summary

GRVTY, based in Virginia, seeks a Facilities Assistant to be the first point of contact for employees, visitors, and vendors. You will manage front desk, sign-in procedures, meetings, mail, copy center, AV tech, and general office operations.

The ideal candidate is organized, proactive, and service‑oriented, capable of juggling priorities in a fast‑paced environment, with US citizenship and the ability to lift up to 50 lbs.

Qualifications

• Excellent communication and customer service skills.
• Experience repairing/restoring office appliances.
• Able to multitask and prioritize in a fast-paced environment.
• Proficient with Microsoft Office and Google Workspace.
• Familiarity with AV systems and conference room tech.
• Professional demeanor and strong attention to detail.
• Ability to work independently with minimal supervision.
• Must be a US Citizen.

Responsibilities

• Greet visitors and manage sign-in; serve as welcoming face.
• Coordinate front desk, visitor management, and badges with FSO.
• Support meeting planning, catering, and room setup.
• Assist copy center operations and AV setup.
• Manage mail and supplies; coordinate shipments.
• Support office communications and scheduling.
• Maintain clean reception area and parking validation oversight.

Skills

Strong communication

Customer service

Multitasking

Attention to detail

Independent work

US Citizenship

Tools

Microsoft Office

Google Workspace

AV/conference room tech

Copy center equipment

Job description

• As the first point of contact for the office, the Facilities Assistant sets the tone for a professional, welcoming, and efficient experience for employees, visitors, and vendors alike. This role keeps daily office and facilities operations running smoothly — spanning reception and visitor management, administrative and meeting support, mail and supply coordination, copy center and audiovisual (AV) assistance, and workplace experience initiatives. The ideal candidate is organized, proactive, and service-oriented, with a proven ability to juggle competing priorities in a fast-paced environment.

What You'll be Owning

• Front Desk & Visitor Management
• Greet visitors, employees, and vendors in a professional and courteous manner, serving as the welcoming face of the office.
• Manage visitor sign-in procedures and issue badges in coordination with the FSO.
• Notify employees promptly of guest arrivals and deliveries.
• Maintain a clean and organized reception area to ensure a positive first impression.
• Administrative Support
• Coordinate meetings, including reserving conference rooms, arranging catering, setting up rooms, and resetting them after use.
• Support copy center operations, including printing, scanning, copying, and binding, and keeping equipment stocked and in working order.
• Assist with general office communications and scheduling needs.

Facilities & Office Operations

• Assist with: Hanging whiteboards, moving desks
• Escort visitors and maintenance personnel as needed
• Repair and Maintain office appliances and equipment as needed
• Receive, sort, and distribute incoming mail and packages, and coordinate outgoing shipments and couriers.
• Monitor and replenish office and pantry supplies, ensuring kitchens, pantries, and copy areas remain fully stocked and presentable.
• Assist with audiovisual (AV) requests, including setting up and troubleshooting conference room equipment, video conferencing, and presentation technology.
• Submit and track facilities and maintenance requests to keep the workplace safe, functional, and well-maintained.
• Oversee parking validation and visitor access.
• Escort vendors and service providers when necessary
• Lift up to 50 lbs. as required for office operations.
• Provide Support for all office-related tasks and projects, as needed.

What You Must Have

• Strong communication and customer service skills.
• Proven ability to repair and maintain office appliances and equipment (i.e. coffee makers)
• Ability to multitask and prioritize in a dynamic, fast-paced environment.
• Proficiency with office software (e.g., Microsoft Office, Google Workspace)
• Familiarity with copy center and AV/conference room technology.
• Professional demeanor and strong attention to detail.
• Ability to work independently and take initiative with minimal supervision.
• Must be a US Citizen

Pay Range:

At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth. Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.

• The pay range for this position is: $58,000 - $65,000