Office Facilities Associate

RR Donnelley; Chicago (IL); On-site; USD 28,282 - 39,537; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision coverage

Paid time off

Disability insurance

Job summary

RR Donnelley is looking for a Facilities Associate in Chicago, Illinois, to manage day-to-day facilities issues, including liaising with clients, vendors, and building management. This role requires strong problem-solving skills and the ability to handle sensitive information.

Ideal candidates should have at least one year of experience in facilities or property management, possess excellent communication skills, and be proficient in Microsoft Office. The position offers a salary ranging from $20.53 to $28.70 per hour, with comprehensive benefits.

Qualifications

• Minimum of 1 year of work experience in facilities, property management, or building operations.
• Strong written and verbal skills essential for interaction with clients and vendors.
• Ability to handle sensitive and/or confidential information.

Responsibilities

• Perform regular inspections of the client space and raise issues with vendors.
• Respond to employee facility-related requests and coordinate with management.
• Manage building access, onboarding, and offboarding of client staff.

Skills

Customer Service

Problem Solving

Communication

Microsoft Office

Education

High School diploma or GED

Job description

Job Description

Schedule: Monday - Friday 10:30am‑7:30pm

This Facilities Associate position is responsible for handling all day‑to‑day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.

Job Duties

(* denotes an “essential function”)

• *Perform regular inspections of the client space (doors, furniture and fixtures) and elevate to relevant vendors for resolution
• *Respond to employee facility related requests – temperature, parking, etc.
• *Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
• Support emergency evacuation plans/fire drills
• Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
• Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
• *Coordinate minor moves
• *Coordinate furniture orders/minor furniture changes
• *Manage building access/badges and internal keys
• *Coordinate onboarding and offboarding of client staff
• *Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
• *Work with manager to update Site Procedures Manual
• *Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high‑spirited “can‑do” disposition

Qualifications

• Minimum of 1 year of work experience in the area field of facilities, property management or building operations
• High School diploma or GED required
• Strong written and verbal skills
• Proven customer service skillset
• Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
• Experience in navigating a high‑profile, high‑paced environment
• Ability to problem solve, rationalize and mitigate/manage obstacles presented
• Self starter, task‑oriented leader
• Ability to work overtime as needed
• Ability to handle sensitive and/or confidential information
• Proven ability to multi‑task, meet deadlines and complete projects in a timely manner
• Demonstrate initiative and proactive thinking
• Ability to work well with others in a team atmosphere
• Maintain a professional appearance and high level customer service mindset at all times
• Ability to commit and adhere to all client values, principles and procedures

Additional Information

The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call‑in, and/or stand‑by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre‑employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans.