Facilities Administrative Specialist — Mail & Operations

STI; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

STI is seeking an Administrative Services Assistant to support the Facilities team under the Director of Facilities. This contract role handles mail distribution, data entry, and routine administrative tasks to keep operations running smoothly.

Responsibilities include processing incoming/outgoing mail, maintaining records, assisting with badges, and coordinating with couriers. Strong organizational skills and reliable communication are essential to success in a fast-paced environment.

Qualifications

• 1–2 years of administrative/customer service experience.
• HS diploma or GED required.
• Physically able to lift up to 50 lbs.
• Valid TN driver’s license with a clean MVR.
• Strong written and verbal communication.
• Excellent organizational and multitasking skills.

Responsibilities

• Receive, sort and distribute mail and packages.
• Maintain records of mail with tracking numbers and delivery dates.
• Coordinate with FedEx, USPS, and other courier services.
• Use Outlook, Excel, Word to perform daily administrative tasks.
• Respond to inquiries via phone, email, or TEAMS chat.
• Input and update information accurately, manage electronic files.
• Participate in team meetings.
• Assist with temporary badges distribution.
• Travel to nearby post offices and state buildings as needed.

Skills

Administrative support

Customer service

Data entry

Teamwork

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

STI is seeking an Administrative Services Assistant to support the Facilities team under the Director of Facilities. This contract role handles mail distribution, data entry, and routine administrative tasks to keep operations running smoothly.

Responsibilities include processing incoming/outgoing mail, maintaining records, assisting with badges, and coordinating with couriers. Strong organizational skills and reliable communication are essential to success in a fast-paced environment.