F&I Training & Development Coach for Auto Dealers

CNA National Warranty Corp; Clifton (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

CNA National Warranty Corp is seeking an Income Development Manager to empower sales teams, agents, and dealership partners to elevate F&I performance and compliance across the distribution network.

Based in Texas with flexibility for Kansas or Tennessee candidates, you will deliver hands-on training, develop ACE programs, measure impact, and ensure regulatory alignment while representing CNA National Warranty Corp at industry events.

Qualifications

• A bachelor’s degree in Business Administration, Sales and Marketing, or related field, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years of experience in progressive sales training positions within the vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and relevant regulations and industry standards.
• Experience designing, delivering, and evaluating training, along with excellent communication, presentation, and facilitation skills.
• The ability to plan one to two years ahead, manage multiple priorities, and resolve problems at both strategic and operational levels.
• Experience developing and deploying sales and service systems, a strong customer focus, and proficiency in Word, PowerPoint, and Excel.

Responsibilities

• Deliver practical F&I income development training through in-person, virtual, and web-based sessions, including train-the-trainer workshops.
• Help develop and deliver ACE training, reinforcing consistent use of training programs, processes, and materials.
• Support sales team members and agents in dealership assessment and training activities that strengthen F&I performance and grow sales of CNAN products.
• Train sales teams on effective income development techniques and help translate learning into dealership practices.
• Measure and report on customer-facing training activities, using ongoing analysis to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with relevant regulations, industry standards, and CNAN’s compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.

Skills

F&I sales experience

Progressive sales training

Platform sales training

Communication skills

Presentation skills

Facilitation skills

Strategic planning

Multitasking

Sales systems development

Customer-focused

Education

Bachelor’s degree in Business Administration/Sales and Marketing

Tools

Word

PowerPoint

Excel

Job description

CNA National Warranty Corp is seeking an Income Development Manager to empower sales teams, agents, and dealership partners to elevate F&I performance and compliance across the distribution network.

Based in Texas with flexibility for Kansas or Tennessee candidates, you will deliver hands-on training, develop ACE programs, measure impact, and ensure regulatory alignment while representing CNA National Warranty Corp at industry events.