F&I Manager: Shape Customer Financing & Experience

AutoNation; Florida; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401k matching

Health insurance

Maternity benefits

Vehicle discounts

YouDecide deals

DRVPNK charity

Job summary

AutoNation in the United States seeks an F&I Manager to lead credit decisions, present financing options, and guide customers through the vehicle purchasing process with a transparent pricing menu.

In this role, you will welcome customers, build relationships, determine financing needs, ensure compliance with laws, and drive sales while delivering an exceptional customer experience in Florida.

Qualifications

• Proven leadership experience in automotive sales or finance.
• Strategic thinking and execution skills.
• Passion for innovation and people development.
• Experience to explore leadership opportunities at AutoNation.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Leadership experience

Strategic thinking

Execution skills

Innovation passion

People development

Customer experience

Education

High school diploma or equivalent

Job description

AutoNation in the United States seeks an F&I Manager to lead credit decisions, present financing options, and guide customers through the vehicle purchasing process with a transparent pricing menu.

In this role, you will welcome customers, build relationships, determine financing needs, ensure compliance with laws, and drive sales while delivering an exceptional customer experience in Florida.