F&I Manager: Auto Financing & Customer Experience Leader

Magic Acquisition Corp.; California (MO); On-site; USD 56,000 - 134,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Vehicle discounts

Employee discounts

DRVPNK charity program

Job summary

AutoNation is seeking an F&I Manager to guide customers from the sales process into Finance during vehicle purchases. You will assess financing needs, present transparent pricing, and submit deals to lenders for approval to ensure compliant, smooth transactions.

You will build relationships, support achievement of sales goals, and leverage technology while delivering an exceptional customer experience across dealership teams.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.

Skills

Customer experience

Target setting

Attention to detail

Communication skills

Interpersonal skills

Organizational skills

Sales experience

Tech-savvy

Education

High school diploma or equivalent

Job description

AutoNation is seeking an F&I Manager to guide customers from the sales process into Finance during vehicle purchases. You will assess financing needs, present transparent pricing, and submit deals to lenders for approval to ensure compliant, smooth transactions.

You will build relationships, support achievement of sales goals, and leverage technology while delivering an exceptional customer experience across dealership teams.