F&I Manager: Drive Finance Solutions & Exceptional Experience

AutoNation Inc.; Columbus (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401k matching

Health/Dental/Vision insurance

Maternity benefits

Associate discounts on vehicles and s

YouDecide discounts

Job summary

AutoNation Inc. seeks a results-driven F&I Manager to lead financing conversations during the vehicle purchase process. Welcome customers, transition them from Sales to Finance, and coordinate with staff to tailor payment options.

You will ensure 100% compliance with state and federal regulations, develop relationships with customers and lenders, and drive targeted sales goals. We offer competitive compensation, 401k matching, health benefits, and associate discounts.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Customer service excellence

Negotiation skills

Communication skills

Team leadership

Attention to detail

Tech-savvy

Education

High school diploma or equivalent

Tools

CRM software

Financing systems

Job description

AutoNation Inc. seeks a results-driven F&I Manager to lead financing conversations during the vehicle purchase process. Welcome customers, transition them from Sales to Finance, and coordinate with staff to tailor payment options.

You will ensure 100% compliance with state and federal regulations, develop relationships with customers and lenders, and drive targeted sales goals. We offer competitive compensation, 401k matching, health benefits, and associate discounts.