F&I Manager - Automotive Finance & Customer Experience

AutoNation Inc.; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health/dental/vision insurance

Maternity benefits

Vehicle purchase/discount programs

YouDecide discounts

DRVPNK charity involvement

Job summary

AutoNation is seeking a motivated F&I Manager to lead our financing process and enable a smooth vehicle purchase experience for customers. You will collaborate with Sales and Finance teams, presenting transparent financing options and ensuring compliance with all laws.

Join a no-haggle environment that values integrity and lender relationships. As an F&I Manager, you will manage relationships with 30+ lenders, develop strategic financing solutions, and drive targeted sales goals while delivering

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Leadership

Strategic thinking

Communication

Customer focus

Technology savvy

Education

High school diploma or equivalent

Job description

AutoNation is seeking a motivated F&I Manager to lead our financing process and enable a smooth vehicle purchase experience for customers. You will collaborate with Sales and Finance teams, presenting transparent financing options and ensuring compliance with all laws.

Join a no-haggle environment that values integrity and lender relationships. As an F&I Manager, you will manage relationships with 30+ lenders, develop strategic financing solutions, and drive targeted sales goals while delivering