F&I Manager: Lead Finance, Compliance & Customer Experience

AutoNation; Miami (FL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401k matching

Health insurance (medical, dental, and

Maternity benefits

Vehicle purchase/discount programs

YouDecide discounts

Job summary

AutoNation is seeking an F&I Manager to guide customers from sales to finance during vehicle purchases. You will determine financing needs, present transparent pricing, and process transactions while ensuring compliance with applicable laws.

You will build rapport with customers to drive referrals and maintain high satisfaction levels. The role emphasizes leadership, strategic thinking, and the ability to work with technology within a Fortune 200 company known for its inclusive culture and

Qualifications

• Demonstrated ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws.
• Follow up with customers to ensure satisfaction.

Skills

Customer service

Communication

Sales leadership

Strategic thinking

Education

High school diploma or equivalent

Tools

CRM software

Job description

AutoNation is seeking an F&I Manager to guide customers from sales to finance during vehicle purchases. You will determine financing needs, present transparent pricing, and process transactions while ensuring compliance with applicable laws.

You will build rapport with customers to drive referrals and maintain high satisfaction levels. The role emphasizes leadership, strategic thinking, and the ability to work with technology within a Fortune 200 company known for its inclusive culture and