Finance & F&I Manager — Customer-Focused Auto Financing

AutoNation; Carlsbad (TX); On-site; USD 56,000 - 134,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision insurance

Maternity benefits

Vehicle discount programs

YouDecide deals

DRVPNK donations to cancer charities

Job summary

AutoNation in the United States is seeking a Finance & Insurance Manager to guide customers from sales to financing during their vehicle purchase, building trusted relationships and presenting a transparent pricing menu.

You will determine financing needs, process transactions, ensure compliance, and deliver an exceptional customer experience while achieving sales goals in a fast-paced automotive environment.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Proven leadership experience

Strategic thinking

Execution skills

People development

Education

High school diploma or equivalent

Job description

AutoNation in the United States is seeking a Finance & Insurance Manager to guide customers from sales to financing during their vehicle purchase, building trusted relationships and presenting a transparent pricing menu.

You will determine financing needs, process transactions, ensure compliance, and deliver an exceptional customer experience while achieving sales goals in a fast-paced automotive environment.