F&B Supervisor — Lead Service, Health Insurance & Perks

Shaner Group; Buffalo (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

8 Paid holidays

Marriott Hotel Discounts

2 Complimentary night hotel stays per年

1 Complimentary meal per shift worked

Located on bus and metro routes

Job summary

Shaner Group in Buffalo, NY seeks an experienced Restaurant Supervisor to oversee service operations in our on-site restaurant. This role requires supervising staff, maintaining safety/quality standards, and coordinating with hotel management to ensure guest satisfaction.

Candidate should have 1+ year in restaurant/F&B, supervisory experience, and knowledge of safety/cost controls. Flexible schedule, including weekends and holidays, is expected.

Qualifications

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Previous supervisory / management experience a plus.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.

Responsibilities

• Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards.
• Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Skills

Restaurant F&B experience

Supervisory / management

Communication with guests and staff

Reading safety rules and procedures

Budgeting and cost controls

Bilingual English/Spanish

Report writing and math calculations

Education

High school diploma or equivalent

Some college preferred

Job description

Shaner Group in Buffalo, NY seeks an experienced Restaurant Supervisor to oversee service operations in our on-site restaurant. This role requires supervising staff, maintaining safety/quality standards, and coordinating with hotel management to ensure guest satisfaction.

Candidate should have 1+ year in restaurant/F&B, supervisory experience, and knowledge of safety/cost controls. Flexible schedule, including weekends and holidays, is expected.