Food & Beverage Supervisor | Buffalo Marriott LECOM HARBORCENTER

SHANER; Buffalo (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

8 Paid holidays

Marriott Hotel Discounts

2 Complimentary night hotel stays per年

1 Complimentary meal per shift worked

Located on bus and metro routes

Job summary

Shaner Group in Buffalo, NY seeks an experienced Restaurant Supervisor to oversee service operations in our on-site restaurant. This role requires supervising staff, maintaining safety/quality standards, and coordinating with hotel management to ensure guest satisfaction.

Candidate should have 1+ year in restaurant/F&B, supervisory experience, and knowledge of safety/cost controls. Flexible schedule, including weekends and holidays, is expected.

Qualifications

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Previous supervisory / management experience a plus.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.

Responsibilities

• Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards.
• Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Skills

Restaurant F&B experience

Supervisory / management

Communication with guests and staff

Reading safety rules and procedures

Budgeting and cost controls

Bilingual English/Spanish

Report writing and math calculations

Education

High school diploma or equivalent

Some college preferred

Job description

Job Type: Full-time

Pay: Starting at $20 an hour. Rate based on experience.

Work Location: In person

Benefits:

• Health insurance
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts
• 2 Complimentary night hotel stays per year at any Shaner Hotel property
• 1 Complimentary meal per shift worked
• Located on bus and metro routes.

Description:

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Responsibilities:

Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

Qualifications:

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Previous supervisory / management experience a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.