F&B Supervisor: Lead Service Excellence at a Premier Club

The Ned; Washington; On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company Paid Life Insurance

STD/LTD Insurance

Complimentary meals

Paid time off

401k matching

Employee assistance program

Learning & development

Job summary

The Ned’s Club Washington DC is seeking a Food and Beverage Supervisor to join the leadership team, stepping in when management isn’t on site and collaborating on running a successful venue. You’ll oversee daily dining operations, maintain service standards, and stay knowledgeable about menus to support staff and members.

A calm, guest-focused approach and flexibility to work evenings, weekends, and holidays are essential.

Qualifications

• Experience in food and beverage operations and people management.
• Professional attitude under pressure.
• Passion for warm, personalized service.
• Ability to work evenings, weekends and holidays.
• Discretion and confidentiality when dealing with guests.

Responsibilities

• Assist management in delivering service standards.
• Oversee daily dining operations, ensuring timing, quality and efficiency.
• Maintain knowledge of menus to support staff and members confidently.
• Handle guest concerns with empathy and professionalism.
• Train staff across roles from Food Runner to Bartender.
• Support training and development of new and current staff.
• Foster team engagement and motivation.

Skills

Interpersonal skills

Customer service

Team leadership

Calm under pressure

Flexible schedule

Confidentiality

Stamina for long shifts

AM/PM shifts availability

Job description

The Ned’s Club Washington DC is seeking a Food and Beverage Supervisor to join the leadership team, stepping in when management isn’t on site and collaborating on running a successful venue. You’ll oversee daily dining operations, maintain service standards, and stay knowledgeable about menus to support staff and members.

A calm, guest-focused approach and flexibility to work evenings, weekends, and holidays are essential.