Club Restaurant Server — Premium Hospitality & Member Experience

The Ned City of London Sales; Washington (District of Columbia); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Hourly wage plus gratuity

Medical, Dental, Vision

401k matching

Paid time off

Employee assistance program

Discounts at Ned hotels

Job summary

The Ned Washington DC (Ned's Club) is seeking a personable Restaurant Server to deliver top-tier hospitality in a members-only club environment. You will be the friendly face guiding guests through their dining experience, using menu knowledge to tailor recommendations and ensure memorable visits.

Reporting to the Restaurant management team, you will maintain Ned standards, support a safe and clean setting, and collaborate with membership relations to learn guest preferences for repeat visits.

Qualifications

• Excellent hospitality mindset and guest service skills.
• Ability to build rapport with members and guests.
• Knowledge of food and beverage is advantageous, with willingness to learn our menu.

Responsibilities

• Be the main point of contact for the member’s dining experience, tailoring service to deliver exceptional moments.
• Answer queries and provide menu recommendations to ensure the perfect meal.
• Maintain a polished presentation and deliver a smooth operation with a friendly energy.
• Guard food and beverage quality and presentation to Ned standards.
• Maintain a safe, clean restaurant environment for guests and teammates.
• Collaborate with the membership relations team to create memorable experiences.
• Build rapport with members and learn their preferences for future visits.
• Shifts vary from 3:00 PM to 12:00 AM or 1:00 AM.

Job description

The Ned Washington DC (Ned's Club) is seeking a personable Restaurant Server to deliver top-tier hospitality in a members-only club environment. You will be the friendly face guiding guests through their dining experience, using menu knowledge to tailor recommendations and ensure memorable visits.

Reporting to the Restaurant management team, you will maintain Ned standards, support a safe and clean setting, and collaborate with membership relations to learn guest preferences for repeat visits.