Food and Beverage Supervisor

The Ned; Washington; On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company Paid Life Insurance

STD/LTD Insurance

Complimentary meals

Paid time off

401k matching

Employee assistance program

Learning & development

Job summary

The Ned’s Club Washington DC is seeking a Food and Beverage Supervisor to join the leadership team, stepping in when management isn’t on site and collaborating on running a successful venue. You’ll oversee daily dining operations, maintain service standards, and stay knowledgeable about menus to support staff and members.

A calm, guest-focused approach and flexibility to work evenings, weekends, and holidays are essential.

Qualifications

• Experience in food and beverage operations and people management.
• Professional attitude under pressure.
• Passion for warm, personalized service.
• Ability to work evenings, weekends and holidays.
• Discretion and confidentiality when dealing with guests.

Responsibilities

• Assist management in delivering service standards.
• Oversee daily dining operations, ensuring timing, quality and efficiency.
• Maintain knowledge of menus to support staff and members confidently.
• Handle guest concerns with empathy and professionalism.
• Train staff across roles from Food Runner to Bartender.
• Support training and development of new and current staff.
• Foster team engagement and motivation.

Skills

Interpersonal skills

Customer service

Team leadership

Calm under pressure

Flexible schedule

Confidentiality

Stamina for long shifts

AM/PM shifts availability

Job description

The Ned’s Club DC offers a variety of spaces for eating, drinking and entertaining, each offering signature dishes and a selection of cocktails and drinks from around the world. As a Food and Beverage Supervisor you will support your management team in the leadership of one of our venues, taking the reins whenever they aren’t on site and partnering on all elements of running a successful business.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Food and Beverage Supervisor

Who we are…

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

Seven years after launching The Ned London in 2017, we are proud to have opened a Ned’s Club in the US capital, our fourth and newest location.

The Property…

Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW. The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-story building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.

The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder’s Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces.

As a Food and Beverage Supervisor and a key part of the leadership team, you will:

• Assist management in maintaining consistent delivery and ongoing improvement of service standards in alignment with company expectations.
• Maintain knowledge of all team roles to effectively support or step in as needed.
• Oversee daily operations of all dining outlets functions, ensuring timing, quality control and efficiency.
• Maintain thorough knowledge of our food and beverage menus to assist both the Ned’s Club DC team and members confidently.
• Ensure a welcoming experience by handling guest concerns with empathy and professionalism, turning challenges into opportunities for positive member experience.
• Assist with administrative tasks as assigned.
• Take on additional responsibilities as directed by management.
• Train in all roles that support the restaurant starting from Food Runner to Bartender
• Support training and development of new and current staff
• Find creative ways to motivate and encourage team building and employee engagement

What you can bring to the role:

• Previous experience in food and beverage operations, a proven track record of delivering outstanding food, guest experiences, and people management is preferred.
• Positive, professional attitude with the ability to maintain composure under pressure.
• Strong interpersonal skills and a passion for delivering warm, personalized service.
• Flexible availability, including evenings, weekends and holidays.
• Our operation can be a high-pressure environment, but you’ll be the steady presence that our team look to, so a calm demeanor and a genuine passion for providing guests with an exceptional experience every time is essential
• Capable of standing and walking for long periods of time throughout a shift.
• In our Club spaces you may be looking after high-profile people who value their privacy, so a degree of confidentiality is non-negotiable
• Able to work AM and PM shifts- open availability to include weekends

What Ned’s Club can give you:

• Salary of $35/hour
• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
• Complimentary meals in our friendly team restaurant when the Club opens
• Exciting learning and development programs to help progress your career
• Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays
• Paid time off
• 401k matching
• Employee assistance program - advice and support
• Reward and recognition initiatives

At The Ned and Ned’s Club, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned and Ned’s Club are committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to work in the US to be considered for this role.

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