F&B Supervisor — Guest Service & Team Coach

Peregrine Hospitality; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Peregrine Hospitality in Atlanta, GA seeks a Food and Beverage Supervisor to oversee service in the F&B Department and support training, coaching, and cost control. The role requires directing daily operations, ensuring service quality, and maintaining SOPs and brand standards.

You'll lead pre-shift meetings, monitor staff performance, and collaborate with outlets and other departments to meet guest needs while controlling labor costs and payroll efficiency.

Qualifications

• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Adhere to all safety protocols, including proper use of PPE, equipment handling, and compliance with required licenses or certifications.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.
• Maintain a current permit or food safety certification as required by the local government.

Responsibilities

• Supervise daily operations and shift activities to ensure efficient service and exceptional guest satisfaction.
• Communicate effectively with F&B outlets and other departments to coordinate service and resolve guest concerns or special requests.
• Lead pre-shift meetings and provide on-the-job training, guidance, and feedback to team members.
• Monitor employee performance, staffing levels, and labor productivity; make adjustments to maintain efficiency and control payroll costs.
• Ensure food and beverage quality, accuracy, and timeliness of service, including proper guest check settlement and table maintenance.
• Enforce adherence to company policies, safety protocols, and standard operating procedures.
• Promote teamwork, reliability, and continuous improvement while supporting department managers with operational and service goals.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, brand guidelines, and safety and security procedures.
• Perform all additional duties as assigned by management.

Skills

Mission alignment

Task prioritization

Effective communication

Safety protocols

Work under pressure

Food safety certification

Job description

Peregrine Hospitality in Atlanta, GA seeks a Food and Beverage Supervisor to oversee service in the F&B Department and support training, coaching, and cost control. The role requires directing daily operations, ensuring service quality, and maintaining SOPs and brand standards.

You'll lead pre-shift meetings, monitor staff performance, and collaborate with outlets and other departments to meet guest needs while controlling labor costs and payroll efficiency.