F&B Shift Lead — High-Volume Guest Service

Argosy Casino Alton

Alton (IL)

On-site

USD 45,000 - 49,000

Full time

2 days ago

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Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment in Illinois (Alton) is seeking a Food & Beverage supervisor to oversee daily operations, deliver the Penn Way guest service, and supervise staff across F&B. The role requires an associates degree with 3+ years in restaurant supervision and strong leadership. Knowledge of Micros and MS Office is a plus.

Salary starts at $45,000 and up, with benefits and growth opportunities. Starting salary range reflects responsibilities in a fast-paced hospitality setting and compliance with

Qualifications

Associates Degree and three years of restaurant supervision experience.
Proven skills in managing high volume casual dining operations.
Knowledge of MS Office and restaurant software (Micros) is a plus.
Strong interpersonal and leadership abilities.

Responsibilities

Deliver guest service the Penn Way by ensuring every interaction including our Service Standards.
Supervise staff in F&B and manage daily shift.
Adhere to scheduling and coordinate with upper management.
Assist in budget process and cost control initiatives.
Ensure compliance with gaming laws and department standards.
Maintain sanitation and inventory control.

Skills

Guest service

Staff supervision

Interpersonal skills

Microsoft Office

Micros

Education

Associates Degree + 3 years experience in restaurant supervision

Tools

Micros

MS Office Suite

Job description

Salary starts at $45,000 and up, with benefits and growth opportunities. Starting salary range reflects responsibilities in a fast-paced hospitality setting and compliance with

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