F&B Outlet Lead Manager — Shift & Guest Experience

PENN Entertainment, Inc.; Dayton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Food & Beverage Supervisor in Dayton, OH to oversee a designated F&B Outlet and a shift, ensuring smooth operations and high guest satisfaction. You will manage schedules, monitor labor costs, assist with budgeting, and uphold gaming and service standards.

The role requires at least two years of supervisory F&B experience, strong leadership and communication skills, and proficiency with Microsoft Office. Flexibility across shifts is needed.

Qualifications

• Associates degree in related field and two years of Food & Beverage experience, or equivalent combination of education and experience.
• Minimum two years supervisory experience required.
• Ability to interact with guests, staff and colleagues and resolve problems diplomatically.

Responsibilities

• Supervise an F&B Outlet and manage daily shift operations to meet performance and profit goals.
• Create effective schedules while controlling labor costs and ensuring guest satisfaction.
• Assist in budgeting and report budget concerns to management.
• Promote exceptional customer service in line with company standards and programs.

Skills

Leadership

Scheduling

Budgeting

Guest service

Communication

Education

Associate degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

PENN Entertainment, Inc. is seeking a Food & Beverage Supervisor in Dayton, OH to oversee a designated F&B Outlet and a shift, ensuring smooth operations and high guest satisfaction. You will manage schedules, monitor labor costs, assist with budgeting, and uphold gaming and service standards.

The role requires at least two years of supervisory F&B experience, strong leadership and communication skills, and proficiency with Microsoft Office. Flexibility across shifts is needed.