Dynamic F&B Outlet Manager — Guest Experience Leader

River City Casino & Hotel; St. Louis (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

PENN Entertainment is seeking a Food & Beverage Outlet Supervisor to lead the designated outlet on a daily shift, ensuring smooth operations and guest satisfaction.

You will create schedules, monitor labor costs, assist in budgeting, uphold exceptional service, ensure regulatory compliance, and support management with administrative duties.

Excellent communication, two years of supervisory experience, and proficiency with Microsoft Office are required, with a focus on teamwork and high energy.

Qualifications

• AA degree or equivalent in a related field.
• Minimum two years of supervision experience.
• Excellent written and verbal communication in English.
• Ability to maintain confidentiality and professionalism.
• Ability to work all shifts, including nights, weekends, and holidays.

Responsibilities

• Supervise the Food & Beverage Outlet designated to this role and manage daily shift operations.
• Create effective schedules, maintain labor costs, meet staffing objectives, and achieve guest satisfaction.
• Assist in budgeting processes for the department and report budget concerns to management.

Skills

Supervisory experience

Budget awareness

Customer service

Microsoft Office

Communication

Education

Associate degree in related field

Tools

Microsoft Office

Job description

PENN Entertainment is seeking a Food & Beverage Outlet Supervisor to lead the designated outlet on a daily shift, ensuring smooth operations and guest satisfaction.

You will create schedules, monitor labor costs, assist in budgeting, uphold exceptional service, ensure regulatory compliance, and support management with administrative duties.

Excellent communication, two years of supervisory experience, and proficiency with Microsoft Office are required, with a focus on teamwork and high energy.