F&B Outlet Shift Lead — Fast-Paced, Guest-Centric

Boomtown Casino Biloxi; Biloxi (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off (local policy)

Job summary

PENN Entertainment in Biloxi, MS is seeking a Food & Beverage Outlet Supervisor to lead daily operations on a designated shift. You will oversee staff, uphold service standards, and ensure guest satisfaction while maintaining compliance with gaming regulations.

The role requires an Associate degree with two years in F&B and supervisory experience; proficiency in Excel, Word and Outlook; and a commitment to cost control, training, and teamwork. Join a dynamic team with opportunities for growth.

Qualifications

• Associate degree (A.A) in related field; two years of Food and Beverage experience.
• Two years of supervisory experience required.
• Proficient in Microsoft applications (Excel, Word, Outlook).

Responsibilities

• Supervise an F&B Outlet and manage daily shift operations.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Assist in the budget process for the department and provide recommendations; ensuring compliance to budget initiatives.
• Enthusiastically support and promote superior customer service in accordance with company standards.
• Knowledge of and enforcement of all gaming laws and regulations applying to the F&B department.
• Assists in maintaining procedures for food service and inspects menu items for customer satisfaction.
• Assists in maintaining cost control methods and monitoring pars and inventory on shift.
• Assist F&B Outlet Assistant Manager with administrative duties.

Skills

Supervisory leadership

Budgeting

Customer service

Guest relations

Microsoft Office

Education

Associate degree in related field

Tools

Excel

Word

Outlook

Job description

PENN Entertainment in Biloxi, MS is seeking a Food & Beverage Outlet Supervisor to lead daily operations on a designated shift. You will oversee staff, uphold service standards, and ensure guest satisfaction while maintaining compliance with gaming regulations.

The role requires an Associate degree with two years in F&B and supervisory experience; proficiency in Excel, Word and Outlook; and a commitment to cost control, training, and teamwork. Join a dynamic team with opportunities for growth.