F&B Server

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Employee meals

Discounted parking

Discounted room nights

Spa discounts

Life insurance

Long-term disability

Retirement plan with company match

Job summary

The Peninsula Chicago is seeking a Server who is highly organized to work with our F&B team and create a memorable guest experience. This role is located on Michigan Avenue in Chicago and offers exceptional health benefits and a 401(k) with company match.

You will grow within a diverse multi-outlet property and contribute to outstanding guest service. Responsibilities include greeting, seating, and serving guests with proper service techniques, explaining menu items and ingredients, maintaining

Qualifications

• Basic restaurant operation knowledge.
• Minimum 2 years in hospitality service.
• Wine knowledge preferred.
• Excellent organizational and communication skills.
• Excellent written and spoken English.

Responsibilities

• Responsible for all activities related to service of the outlet, including preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests using correct service techniques.
• Perform pre-service and after-service procedures as per standard.
• Being able to explain all food and beverage items listed on the menu, including ingredients, methods of preparation and proper service.
• Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
• Responsible to daily take-out orders over the phone or in person
• Attend and participate at all scheduled meetings and trainings.
• Give feedback on guest comments or complaints to the management.

Skills

Hospitality service

English communication

Wine knowledge

Organizational skills

Job description

The Peninsula Chicago is seeking a Server who is highly organized to work with our F&B team and create a memorable guest experience.

• Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.


• Grow within a diverse multi-outlet property.


• Exceptional health benefits package and 401(k) with company match.

Key Accountabilities:

• Responsible for all activities related to service of the outlet, which includes preparation tasks, training and performing service as per standards set by the hotel.


• Perform friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests using correct service techniques.


• Perform pre-service and after-service procedures as per standard.


• Being able to explain all food and beverage items listed on the menu, including ingredients, methods of preparation and proper service.


• Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.


• Responsible to daily take-out orders over the phone or in person


• Attend and participate at all scheduled meetings and trainings.


• Give feedback on guest comments or complaints to the management.

General Requirements:

• Basic restaurant operation knowledge


• Minimum of 2-year experience in a hospitality service field


• Wine knowledge preferred


• Must have excellent organizational and communication skills


• Excellent written and spoken English

Benefits We Offer:

• 10 vacation days per year


• 9 paid holiday days per year


• 5 Chicago Paid Sick Leave days per year


• 5 Chicago Paid Leave days per year


• Complimentary employee meals


• Discounted parking


• Discounted and complimentary room nights at The Peninsula Hotels


• 50% discount on spa services


• 25% discount on spa retail


• 80% company-paid medical, dental and vision coverage


• Complimentary life insurance


• Complimentary long-term disability


• Retirement plan with 5% company match

To be considered for the position, you must have work authorization in the United States.

The salary for this role is $14.33 per hour + tips.