F&B Back Server

HSH Group / The Peninsula Hong Kong; United States; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Complimentary employee meals

Discounted parking

Discounted and complimentary room-nigh

Healthcare benefits

Retirement plan with company match

Job summary

The Peninsula Chicago is seeking a Back Server to join our F&B team, delivering discreet, attentive service in a Five Star Five Diamond luxury environment. You will greet guests, seat them, and ensure flawless service aligned with our standards.

With at least two years in an upscale restaurant, you will enhance beverage knowledge, manage multi-tasking, and maintain impeccable grooming while standing for long periods and assisting across all service phases.

Qualifications

• Minimum 2 years' experience in a similar upscale position.
• Basic knowledge of beverages, including wines and cocktails.
• Ability to multi-task and maintain grooming standards.

Responsibilities

• Responsible for all activities related to service of the restaurant, including preparation tasks and training.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on guests.
• Assist in pre-service and after-service procedures according to standards.
• Follow the sequence of service and maintain consistency across meal periods.
• Explain menu items, ingredients and preparation to guests.

Skills

Multitasking

Upscale restaurant experience

Grooming & presentation

Guest service

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking aBack Server to join our F&B team to achieve the company’s objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast paced environment

Key Accountabilities:

• Responsible for all activities related to service of the restaurant, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
• Assist in performing pre-service and after-service procedures as per standard.
• Understand and accurately follow the standards of sequence of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service and explain all items on the menu

General Requirements:

• Must have at least 2 years' experience in a similar position in an upscale restaurant
• Basic knowledge of beverages, including wines and cocktails.
• Ability to multi-task
• Impeccable grooming and excellent presentation.
• Good physical strength and stamina—ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry and balance up to 25 lbs.

Benefits We Offer:

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Leave days per year
• 5 Chicago Paid Sick Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental, and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

To be considered for the position, you must have work authorization in the United States.

The salary for this role is $14.85 + tips.