F&B Back Server

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Vacation days

Holiday days

Paid leave

Employee meals

Parking discount

Room nights discount

Spa discounts

Spa retail discount

Health insurance

Life insurance

Disability insurance

Retirement plan

Job summary

The Peninsula Chicago is seeking a Back Server to join our renowned F&B team. As part of a Five Star Five Diamond luxury brand, you will provide attentive service in a fast-paced, elegant environment and contribute to a memorable guest experience.

Ideal candidates have at least 2 years in upscale dining, basic beverage knowledge, and the ability to multi-task while maintaining impeccable grooming and presentation. This role is on-site with competitive benefits and growth opportunities.

Qualifications

• 2+ years experience in upscale restaurant service.
• Basic knowledge of beverages, including wines and cocktails.

Responsibilities

• Provide friendly, discreet, and attentive service to guests.
• Greet, seat, and take care of guests per standards.
• Follow pre-service and post-service procedures.
• Explain menu items, ingredients, and preparation methods.

Skills

Customer service

Beverage knowledge

Multi-tasking

Grooming & presentation

Physical stamina

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking aBack Server to join our F&B team to achieve the company’s objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast paced environment

Key Accountabilities:

• Responsible for all activities related to service of the restaurant, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
• Assist in performing pre-service and after-service procedures as per standard.
• Understand and accurately follow the standards of sequence of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service and explain all items on the menu

General Requirements:

• Must have at least 2 years' experience in a similar position in an upscale restaurant
• Basic knowledge of beverages, including wines and cocktails.
• Ability to multi-task
• Impeccable grooming and excellent presentation.
• Good physical strength and stamina—ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry and balance up to 25 lbs.

Benefits We Offer:

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Leave days per year
• 5 Chicago Paid Sick Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental, and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

The salary for this role is $14.85 + tips.