F&B Operations Supervisor - Guest Experience Leader

Westin Hotels & Resorts; Atlanta (GA); On-site; USD 36,000 - 44,000; Full time

Job summary

Westin Hotels & Resorts in Atlanta (210 Peachtree St NW) seeks a Food & Beverage Manager to oversee daily operations, ensure guest satisfaction, and maintain the operating budget across the property's dining venues.

You will lead F&B staff, manage supplier relationships, and uphold brand standards in a full-time role. A strong hotel F&B background and leadership focus are required to deliver exceptional service in a busy urban setting.

Qualifications

• High school diploma or GED plus 3 years of F&B, culinary, or related experience.
• Or a 2-year degree in related field with 1 year F&B experience.

Responsibilities

• Assist in managing day-to-day F&B operations and supervise daily shift.
• Ensure guest and employee satisfaction while maintaining the operating budget.
• Oversee F&B supplies, cleaning, uniforms and staff scheduling.
• Ensure compliance with F&B policies, standards and procedures.
• Support and supervise an effective monthly self inspection program.
• Provide exceptional customer service and address guest concerns promptly.

Education

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Job description

Westin Hotels & Resorts in Atlanta (210 Peachtree St NW) seeks a Food & Beverage Manager to oversee daily operations, ensure guest satisfaction, and maintain the operating budget across the property's dining venues.

You will lead F&B staff, manage supplier relationships, and uphold brand standards in a full-time role. A strong hotel F&B background and leadership focus are required to deliver exceptional service in a busy urban setting.