F&B Manager: Guest Experience & Profit Leader

Stonebridge Hospitality Management; Atlanta (GA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k)

Wellness support

Life and disability coverage

Job summary

Stonebridge Hospitality Management at JW Marriott Atlanta Downtown is seeking a Food & Beverage Manager to supervise restaurant and bar operations, ensuring quality, liquor-law compliance, and a superior guest experience. You will lead servers and bartenders, manage costs, inventory, and scheduling, and collaborate with kitchen and security to deliver a seamless guest experience in a fast-paced setting.

This exempt, full-time role requires strong leadership, budgeting acumen, and a commitment to

Qualifications

• 4+ years of experience in food and beverage management or a related role.
• Strong understanding of cost control, budgeting, and financial reporting in an F&B environment.
• Proven ability to manage and lead a team, including hiring, training, and performance management.
• Knowledge of food hygiene regulations and compliance with liquor laws.
• Ability to work collaboratively with various departments, including kitchen and security.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong problem-solving skills and ability to handle guest complaints effectively.
• Proficiency in managing inventory, stock control, and cash handling.
• Ability to adapt to changes, manage multiple tasks, and work in a fast-paced environment.
• Strong communication skills, both written and verbal.

Responsibilities

• Oversees prompt and efficient service for all meals, snacks, functions, and beverages, ensuring adherence to quality standards.
• Manages profit margins through cost control, sales analysis, menu costing, and cash checks.
• Ensures cleanliness, maintenance, and proper setup of dining areas, including table settings and flower arrangements.
• Supervises servers and bartenders, ensuring they are professionally dressed and provide courteous service.
• Ensures timely and accurate execution of room service orders and compliance with quality standards.
• Manages the ordering, storing, and issuing of consumable and non-consumable goods, maintaining security in all areas.
• Oversees staffing levels to meet operational needs and ensures compliance with agreed standards.
• Responds to customer complaints promptly and ensures high service quality.
• Ensures compliance with hygiene standards, liquor laws, and other regulatory requirements.
• Conducts regular staff performance reviews and identifies training needs, organizing regular training sessions.
• Manages stock takes, budget preparation, and ensures an efficient table reservation system.
• Maintains strong visibility in dining areas to interact with guests and staff, fostering a positive environment.

Skills

Cost control

Team leadership

Customer service

Food safety knowledge

Inventory management

Communication

Job description

Stonebridge Hospitality Management at JW Marriott Atlanta Downtown is seeking a Food & Beverage Manager to supervise restaurant and bar operations, ensuring quality, liquor-law compliance, and a superior guest experience. You will lead servers and bartenders, manage costs, inventory, and scheduling, and collaborate with kitchen and security to deliver a seamless guest experience in a fast-paced setting.

This exempt, full-time role requires strong leadership, budgeting acumen, and a commitment to