F&B Operations Leader – Guest Experience

Highgate; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Highgate Hotels L.P. is seeking a Food & Beverage Manager in San Francisco to oversee the operations of the F&B outlet. This role requires the candidate to maintain high-quality service levels, manage staff, and ensure compliance with health regulations.

The ideal candidate will possess strong communication skills and the ability to handle guest complaints effectively, contributing to an outstanding guest experience. Responsibilities include supervising outlet personnel, managing budgets, and conducting performance reviews.

Qualifications

• Must effectively communicate both verbally and in writing with employees and guests.
• Ability to multitask and prioritize functions to meet deadlines.
• Maintain high standards of personal appearance and grooming.

Responsibilities

• Oversee all aspects of the daily operation of the outlet.
• Respond to guest complaints in a timely manner.
• Ensure compliance with local liquor laws and health regulations.
• Conduct staff performance reviews according to Highgate Hotel standards.

Skills

Effective communication

Multitasking

Problem-solving

Service orientation

Job description

Highgate Hotels L.P. is seeking a Food & Beverage Manager in San Francisco to oversee the operations of the F&B outlet. This role requires the candidate to maintain high-quality service levels, manage staff, and ensure compliance with health regulations.

The ideal candidate will possess strong communication skills and the ability to handle guest complaints effectively, contributing to an outstanding guest experience. Responsibilities include supervising outlet personnel, managing budgets, and conducting performance reviews.