F&B Operations & Guest Experience Lead

Highgate; Miami (FL); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Paid holidays

Paid vacation

Résumé du poste

Highgate Hotels in Miami is seeking a Food & Beverage Manager to supervise all aspects of the outlet’s operations, ensuring quality, profitability and guest satisfaction.

You will lead a team, monitor service standards, assist in menu planning, and coordinate with other managers on promotions and training. The role requires strong communication, multitasking, and a commitment to hospitality excellence.

Qualifications

• Must communicate effectively with guests and staff at all levels.
• Strong customer service mindset with a hospitality focus.
• Ability to multitask and manage priorities in a fast-paced outlet.

Responsabilités

• Oversee daily operation of the F&B outlet.
• Supervise outlet personnel and ensure guest satisfaction.
• Monitor service quality and compliance with standards.
• Coordinate with other managers on promotions and loss prevention.

Connaissances

Communication

Customer service

Multitasking

Leadership

Staff training

Description du poste

Highgate Hotels in Miami is seeking a Food & Beverage Manager to supervise all aspects of the outlet’s operations, ensuring quality, profitability and guest satisfaction.

You will lead a team, monitor service standards, assist in menu planning, and coordinate with other managers on promotions and training. The role requires strong communication, multitasking, and a commitment to hospitality excellence.