F&B Operations Lead: Guest Experience & Growth

Mondrian South Beach; Miami Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Mondrian South Beach is seeking a Food & Beverage Manager for its Miami Beach property. This full-time role oversees restaurant operations, staffing, budgeting, and guest experience to maximize profitability.

You will coordinate with culinary and service teams, manage reservations, and help develop menus and promotional initiatives to grow sales. Strong leadership and communication are essential.

Qualifications

• Minimum of 4 years’ experience in hospitality, with an emphasis on food & beverages.
• Strong customer service, leadership, problem-solving, and organizational skills.
• Ability to forecast food & beverage needs and adhere to budgets.

Responsibilities

• Oversee restaurant operations and maximize profitability.
• Manage staff, training, and performance reviews.
• Ensure compliance with safety, cleanliness, and service standards.
• Coordinate reservations, seating, and guest experience with the host team.
• Assist in marketing initiatives and menu development to drive sales.

Skills

Leadership

Communication

Budgeting

Micros POS

Microsoft Office

Staff Training

Guest Service

Education

High School Diploma or equivalent

Bachelor’s Degree in F&B Management/Hospitality

Tools

Micros POS

Microsoft Office

Job description

Mondrian South Beach is seeking a Food & Beverage Manager for its Miami Beach property. This full-time role oversees restaurant operations, staffing, budgeting, and guest experience to maximize profitability.

You will coordinate with culinary and service teams, manage reservations, and help develop menus and promotional initiatives to grow sales. Strong leadership and communication are essential.