F&B Operations Lead — Flexible Hours, Banquets & Dining

BENCHMARK; Berkeley (CA); On-site; USD 37,000 - 52,000; Full time

Job summary

Pyramid Global Hospitality invites you to join the Residence Inn Berkeley team as a Restaurant Operations Manager. Based in Berkeley, CA, you will oversee daily restaurant and banquet services, coordinating kitchen, bar, and front-of-house for a seamless guest experience.

The role requires 3–5 years in restaurant management, familiarity with POS systems, and the ability to multitask in a fast-paced setting. Flex hours including weekends/holidays are expected.

Qualifications

• Bachelor’s degree in hospitality management or related field preferred.
• 3–5 years of restaurant management experience.
• Experience with POS systems and restaurant management software preferred.
• Ability to multitask, problem solve, and work in a fast-paced environment.
• Ability to work flexible hours; including weekends and holidays.

Responsibilities

• Responsible for daily restaurant operations, banquet operations, including dining service, reservations and guest interactions.
• Ensure a smooth and efficient workflow between the kitchen, bar and front of the house teams.
• Monitor food and beverage quality, presentation and service standards.
• Maintain compliance with health, safety and sanitation regulations as well as liquor laws.
• Provide a welcoming and memorable dining experience for guests.
• Address guest inquiries, complaints and special requests professionally and efficiently.
• Implement strategies to enhance guest satisfaction and encourage repeat business.
• Monitor reviews and feedback to continuously improve service quality.
• Monitor the inventory of food, beverage and supplies as well as labor expenses, ensuring cost effectiveness.
• Collaborate with the sales and culinary teams to develop special promotions, seasonal offerings and themed events to attract guests.
• Train, schedule and supervise servers, hosts, bartenders, bussers, F&B attendants and any other role which reports to the restaurant.
• Ensure associates adhere to hotel policies, grooming standards and service protocols.

Skills

Restaurant management

POS systems

Multitasking

Problem solving

Education

Bachelor’s degree in hospitality management

Tools

POS systems

Job description

Pyramid Global Hospitality invites you to join the Residence Inn Berkeley team as a Restaurant Operations Manager. Based in Berkeley, CA, you will oversee daily restaurant and banquet services, coordinating kitchen, bar, and front-of-house for a seamless guest experience.

The role requires 3–5 years in restaurant management, familiarity with POS systems, and the ability to multitask in a fast-paced setting. Flex hours including weekends/holidays are expected.