F&B Operations & Guest Experience Lead

Palmetto Bluff Investments Llc; Bluffton (SC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with employer matching

Life & disability insurance

Job summary

Palmetto Bluff is seeking a Food & Beverage Manager to lead our food and beverage operations in Bluffton, SC. The role focuses on delivering exceptional guest service while optimizing financial results across all F&B outlets.

The successful candidate will oversee front-of-house operations, train service staff, and maintain a cohesive partnership with the culinary team. Strong leadership and budgeting skills are essential for this role.

Qualifications

• High school diploma or equivalent is required; a Bachelor’s degree is preferred.
• Minimum of two years of leadership experience in Food & Beverage.
• Strong verbal and written communication skills; ability to analyze data.

Responsibilities

• Oversee front-of-house operations to maintain established service standards.
• Collaborate with culinary team to support cohesive operations.
• Train and develop all service staff; conduct pre-shift briefings.
• Maintain an efficient and up-to-date POS system.
• Provide direct guest service when needed and resolve concerns promptly.
• Recruit, train, and supervise bartenders and dining staff.
• Manage department budgeting and monitor financial performance.

Skills

Leadership experience

Excellent communication

Budgetary analysis

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Palmetto Bluff is seeking a Food & Beverage Manager to lead our food and beverage operations in Bluffton, SC. The role focuses on delivering exceptional guest service while optimizing financial results across all F&B outlets.

The successful candidate will oversee front-of-house operations, train service staff, and maintain a cohesive partnership with the culinary team. Strong leadership and budgeting skills are essential for this role.