Luxury Food & Beverage Supervisor — Create WOW Moments

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Ongoing community outreach events

Hotel discounts

Associates’ events throughout the year

Healthcare benefits

401k retirement plan with company mact

Job summary

Montage Palmetto Bluff is seeking a Food and Beverage Supervisor to lead a hospitality team in a luxury hotel setting in Bluffton, SC. You will train staff, monitor inventory, and handle guest inquiries with professionalism to deliver exceptional experiences.

Join a strong culture focused on guest service, collaboration, and continuous development. Prior micros or other systems experience will be valuable in daily operations and ensuring service standards are met.

Qualifications

• One year minimum of experience in food and beverage operations.
• Luxury hotel experience is a plus.
• Intermediate computer skills.
• Prior Micros or other systems experience.

Responsibilities

• Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
• Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
• Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
• Assist management with scheduling, labor controls, and other administrative duties.
• Assist the Department Manager in the development, implementation and maintenance of service standards.
• Ensure food and beverages are being served in a professional and timely manner.
• Monitor set up and maintenance of department to ensure all side work is complete.
• Interact with guests to ensure a positive guest experience.
• Deliver on guests’ expectations and have the desire to create WOW moments.
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.

Skills

Team leadership

Guest service

Training & development

Inventory management

Scheduling

Beverage knowledge

Tools

Micros POS

Job description

Montage Palmetto Bluff is seeking a Food and Beverage Supervisor to lead a hospitality team in a luxury hotel setting in Bluffton, SC. You will train staff, monitor inventory, and handle guest inquiries with professionalism to deliver exceptional experiences.

Join a strong culture focused on guest service, collaboration, and continuous development. Prior micros or other systems experience will be valuable in daily operations and ensuring service standards are met.