F&B Operations Lead — Guest Experience & Team Growth

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Free meals

Hotel discounts

Fitness & wellness discounts

Parental leave pay differential

Pet Insurance

LinkedIn Learning membership

Job summary

Montage International in Bluffton, SC seeks an Assistant Food & Beverage Manager for Buffalos. Lead daily dining room operations, ensure exceptional service, and uphold brand standards in a luxury hotel setting.

You will supervise staff, coordinate with culinary and service teams, handle guest interactions, and drive continuous improvements. A passion for hospitality, strong communication, and proven leadership are essential.

Qualifications

• Progressive food & beverage experience required.
• Supervisory and communication skills essential.
• Knowledge of policies and procedures.
• Proficiency with MS Office tools (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Familiarity with style of cuisine and service for the concept.
• Circulate on the outlet floor and ensure guest satisfaction.
• Handle guest complaints and create WOW moments.
• Supervise setup and maintenance of dining room areas.
• Assign and supervise opening/closing side duties.
• Lead pre-meal meetings and ongoing staff training.
• Maintain safety and sanitation policies.

Skills

Leadership

Guest service

Team management

Food & Beverage operations

Scheduling

Communication

Problem solving

MS Office

Tools

MS Office

Job description

Montage International in Bluffton, SC seeks an Assistant Food & Beverage Manager for Buffalos. Lead daily dining room operations, ensure exceptional service, and uphold brand standards in a luxury hotel setting.

You will supervise staff, coordinate with culinary and service teams, handle guest interactions, and drive continuous improvements. A passion for hospitality, strong communication, and proven leadership are essential.