F&B Manager-Point Place Casino

Turning Stone Enterprises; Bridgeport (NY); On-site; USD 57,000 - 65,000; Full time

Benefits offered by this job

Paid weekly

Flexible schedules

Tuition assistance

Career-building professional development

Quality healthcare and dental benefits

Job summary

A dynamic organization in hospitality is seeking an experienced F&B Manager for their operations in Bridgeport, NY. The ideal candidate will be responsible for managing staff, training, and ensuring high levels of guest service. A requirement is at least 5 years of management experience in a multi-concept restaurant. The role offers competitive salary, professional development, and a variety of benefits, including health insurance and paid time off.

Qualifications

• 5 years of previous management/supervisory experience in a multi-concept restaurant.
• F&B experience required, including preparation and service of alcoholic beverages.
• Ability to organize and prioritize multiple tasks.

Responsibilities

• Manage staff and maintain service levels for the F&B Outlets.
• Train and develop staff in F&B operations.
• Oversee recruitment needs and coordinate with HR.

Skills

Guest service skills

Communication skills

Organizational skills

Money handling

Decision-making

Education

High School Diploma or Equivalency

College degree or some level of secondary education

Tools

Microsoft Office

Job description

Overview

Join to apply for the F&B Manager - Point Place Casino role at Turning Stone Enterprises.

Starting Salary Range: $57,000 to $65,000 yearly

Flexible Shift

What You Will Do

• Effectively manages staff and maintains service levels for the F&B Outlets. Demonstrates outstanding guest service skills and identifies repeat guests. Ensures staff is friendly and welcoming at all times.
• Maintains working knowledge of F&B operations internal functions, controls and software updates; conveys pertinent information to employees regarding policy changes.
• Ensures efficiency and accuracy by maintaining communication with all work areas to verify paperwork and inventory controls.
• Maintains a professional rapport and confidentiality in communications with other departments as required by procedure (e.g., IT, Security, HR, Marketing).
• Takes responsibility for training and development in F&B operations; monitors business flow to develop efficient training, break and shift schedules.
• Performs administrative procedures and tracks LOAs, vacation time, PTO, call-outs and special requests accurately.
• Supports F&B employees at designated outlet locations as needed.
• Monitors inventory of F&B supplies, orders as needed, completes stock requisitions and monitors costs against budget.
• Assists outlet staff as required by business needs and ensures timely delivery of sales slip reports; trains staff in the process of declaring tips.
• Oversees recruitment needs, interviews candidates and coordinates with Human Resources and Operations Manager as appropriate.
• Oversees, monitors and delegates F&B operation at the assigned outlet; ensures cleanliness, lighting, music levels, repairs, etc.
• Maintains high quality of food and service levels within the outlet and knowledge of full-service alcoholic beverage operations.
• Assists with annual budgets, operating forecasts and other departmental analyses.
• Maintains knowledge of menu and preparation in a multi-concept restaurant; ensures staff provides timely and accurate table service of made-to-order items.
• Maintains cleanliness, service steps, table maintenance, and presentation of utensils, floors and equipment.

Who We Are

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Our flagship property is Turning Stone Resort Casino, with additional offerings including satellite casinos such as YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Our portfolio also includes convenience stores, three 18-hole PGA-level golf courses, and other ventures.

Work Experience

To be successful as a F&B Manager, you'll need:

• High School Diploma or Equivalency required. College degree or some level of secondary education preferred.
• 5 years previous management/supervisory experience in a multi-concept restaurant or ethnically diverse culinary environment.
• F&B experience required, including handling and understanding the preparation and service of alcoholic beverages.
• Above average verbal and written communication skills.
• Computer skills with knowledge of Microsoft Office.
• Outstanding guest service skills.
• Money handling experience with basic math skills.
• Ability to organize/prioritize and complete multiple tasks simultaneously.
• Decision-making ability in a high-stress environment and flexible work schedule.
• Physical ability to stand/walk for long periods and lift up to 10 lbs.

What We Value

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – Hands-on training and support to advance your career.
• Empowerment – Learning opportunities, career growth potential and recognition of outstanding performance.

Benefits

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits, including medical, dental, and vision plans, a 401(k) and life insurance. We support work-life balance with paid time off, paid holidays, and team member assistance programs. We’re committed to wellness with various programs and an onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives to help you reach your goals. Join us for a rewarding journey of growth and success at Turning Stone Enterprises.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality