F&B Manager: Lead Guest Experiences + Travel Perks

Hilton; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Travel perks

ESPP

Parental leave

Caregiving support

Crisis concierge

EAP

PTO

Health plans

Retirement plans

Job summary

Hilton is seeking a Food and Beverage Manager in Miami to lead daily dining operations, ensure top-quality service, and drive profitability across designated outlets. You will coach and develop a high-performing team, uphold health and safety standards, manage costs, and implement guest-centric strategies to elevate the guest experience and revenue.

This role requires collaboration with cross-functional partners, adherence to brand standards, and a passion for hospitality that inspires memorable

Responsibilities

• Oversee daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and profitability.
• Develop and implement guest satisfaction strategies, monitor feedback, and drive continuous improvements to elevate the guest experience.
• Manage administrative and planning functions of the F&B department, including cost controls for food, beverage, and labor.
• Support delivery of exceptional food and beverage quality, service, and marketing strategies to maximize revenue.
• Coach, mentor, and develop team members while recognizing achievements to maintain a high-performing staff.
• Maintain compliance with health, safety, sanitation, and alcohol regulations to ensure guest and staff wellbeing.

Skills

Team Leadership

Operations Management

Guest Service Excellence

Budgeting & Cost Control

Staff Training & Development

Job description

Hilton is seeking a Food and Beverage Manager in Miami to lead daily dining operations, ensure top-quality service, and drive profitability across designated outlets. You will coach and develop a high-performing team, uphold health and safety standards, manage costs, and implement guest-centric strategies to elevate the guest experience and revenue.

This role requires collaboration with cross-functional partners, adherence to brand standards, and a passion for hospitality that inspires memorable