F&B Operations Lead — Pool Bar & Guest Experience

mcrhotels.com; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Hilton Miami Airport Blue Lagoon is seeking an Assistant Food & Beverage Manager to oversee daily operations, staffing, inventory, and cost control while ensuring a positive guest experience. This role includes direct responsibility for the Pool Bar, ensuring consistent service, quality, and cleanliness.

The ideal candidate will lead by example, train and develop team members, manage multiple outlets, and identify opportunities to improve service and revenue while maintaining the highest safety

Qualifications

• Previous experience in F&B supervision or management, preferably in a hotel environment.
• Strong leadership, communication, and organizational skills.
• Excellent customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexible schedule, including weekends, holidays, and varying shifts.
• Knowledge of food safety, sanitation, and alcohol service standards.
• Ability to motivate, train, and develop team members.
• Hands-on management approach with staff development.
• Hospitality or F&B management education is preferred.

Responsibilities

• Assist in managing the daily operations of all food and beverage outlets, including the Pool Bar.
• Supervise, train, and motivate team members to deliver excellent guest service.
• Ensure service standards, food quality, presentation, and cleanliness are consistently maintained.
• Oversee Pool Bar operations, including staffing, service, inventory, and guest satisfaction.
• Assist with ordering, receiving, and maintaining proper inventory of food, beverages, and supplies.
• Handle guest concerns and resolve complaints in a professional and timely manner.
• Ensure compliance with hotel policies, health regulations, food safety, and sanitation standards.
• Assist with hiring, onboarding, training, and evaluating team members.
• Identify opportunities to improve service, increase revenue, and control costs.
• Assist with special events, promotions, and seasonal activities as needed.

Skills

Leadership

Communication

Organization

Customer Service

Problem Solving

Multitasking

Flexible Schedule

Food Safety

Alcohol Service

Training & Development

Hands-on Management

Education

Hospitality/F&B Management Degree

Job description

Hilton Miami Airport Blue Lagoon is seeking an Assistant Food & Beverage Manager to oversee daily operations, staffing, inventory, and cost control while ensuring a positive guest experience. This role includes direct responsibility for the Pool Bar, ensuring consistent service, quality, and cleanliness.

The ideal candidate will lead by example, train and develop team members, manage multiple outlets, and identify opportunities to improve service and revenue while maintaining the highest safety