F&B Manager

Amrit Ocean Resort & Residences; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Manager to lead and enhance outlet operations. This role involves overseeing daily activities, ensuring high-quality service, and implementing marketing strategies to boost profitability. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and the ability to multitask effectively. Join a dynamic team where your contributions will directly impact guest satisfaction and operational success. If you're passionate about the hospitality industry and ready to make a difference, this opportunity is for you.

Qualifications

• Strong verbal and written communication skills with guests and staff.
• Ability to multitask and prioritize effectively.

Responsibilities

• Oversee daily operations of the F&B outlet and supervise personnel.
• Ensure compliance with health regulations and maintain service quality.

Skills

Effective communication skills

Multitasking

Problem-solving skills

Service-oriented demeanor

Job description

Overview

The Food & Beverage Manager is responsible for coordinating, supervising, and directing all aspects of F&B outlet operations, ensuring profitability, high-quality products, and service levels. The role involves marketing ideas to promote business, reducing employee turnover, maintaining revenue and payroll budgets, and meeting productivity goals while ensuring consistent quality.

Responsibilities

1. Oversee all aspects of daily outlet operations.
2. Supervise outlet personnel.
3. Respond promptly to guest complaints.
4. Coordinate with other F&B managers and inform them of issues.
5. Keep superiors informed of problems or matters requiring attention.
6. Assist in monitoring Loss Prevention measures.
7. Prepare and submit reports timely, including wage progress, payroll, revenue, employee schedules, and quarterly action plans.
8. Monitor service quality in the F&B outlet.
9. Assist in menu planning and preparation.
10. Ensure compliance with local liquor laws, health, and sanitation regulations.
11. Adhere to SOPs across all outlets and requisition procedures.
12. Be visible on the floor, assisting staff during meal periods.
13. Conduct staff performance reviews per hotel standards.
14. Train employees on SOPs and technical tasks.
15. Participate in departmental and hotel-wide training programs.
16. Interview candidates for F&B positions following hiring standards.
17. Complete tip reporting accurately.
18. Implement corporate promotions and standards, including buffet and meal concepts.
19. Ensure overall guest satisfaction.

Qualifications

1. Effective verbal and written communication skills with employees and guests.
2. Ability to listen, understand, and clarify concerns.
3. Multitasking and prioritization skills to meet deadlines.
4. Attentive, friendly, courteous, and service-oriented demeanor.
5. Participation in required meetings and training.
6. Availability for M.O.D. coverage and adherence to attendance standards.
7. High standards of personal appearance and grooming.
8. Compliance with hotel standards and safety regulations.
9. Problem-solving skills, including prevention and resolution.
10. Ability to analyze complex information and maintain confidentiality.
11. Performs other duties as assigned.
12. Maintain a warm, friendly demeanor at all times.