F&B Manager

Highgate Hotels, LP; Morristown (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Food & Beverage Manager to oversee outlet operations and ensure high-quality service. This role involves coordinating daily activities, managing staff, and implementing marketing strategies to enhance business performance. The ideal candidate will possess strong communication and multitasking skills, ensuring compliance with health regulations while fostering a positive guest experience. Join a team that values service excellence and offers opportunities for professional growth in a vibrant hospitality environment.

Qualifications

• Strong communication skills are essential for managing staff and guest interactions.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Oversee daily operations of the F&B outlet and ensure guest satisfaction.
• Conduct staff performance reviews and assist in training new employees.

Skills

Effective verbal and written communication skills

Multitasking and prioritization skills

Problem-solving skills

Service-oriented demeanor

Job description

F&B Manager

Requisition ID: 2025-64992

Category: Restaurant Operations

Location: US-NJ-Morristown

Property: Westin Governor Morristown

Compensation: Yearly

Company: Highgate Hotels

Overview: The Food & Beverage Manager is responsible for coordinating, supervising, and directing all aspects of F&B outlet operations, maintaining profitability, and ensuring high-quality products and service levels. The role involves marketing ideas to promote business, reducing employee turnover, managing revenue and payroll budgets, and meeting productivity and quality standards.

Responsibilities

• Oversee all aspects of daily outlet operations.
• Supervise outlet personnel.
• Respond promptly to guest complaints.
• Coordinate with other F&B managers and keep them informed of issues.
• Keep the supervisor informed of problems requiring attention.
• Assist in loss prevention activities.
• Prepare and submit reports timely, including wage progress, payroll, revenue, employee schedules, and quarterly action plans.
• Monitor service quality in the F&B outlet.
• Assist in menu planning and preparation.
• Ensure compliance with liquor laws and health regulations.
• Ensure adherence to SOPs and requisition procedures.
• Be visible on the floor, assisting staff during meal periods.
• Conduct staff performance reviews.
• Train employees on SOPs and technical tasks.
• Participate in departmental and hotel training programs.
• Interview candidates and follow hiring standards.
• Complete tip reporting.
• Implement and monitor corporate promotions and standards.
• Ensure overall guest satisfaction.

Qualifications

• Effective verbal and written communication skills.
• Ability to listen, understand, and clarify concerns.
• Multitasking and prioritization skills.
• Attentive, friendly, courteous, and service-oriented demeanor.
• Attendance at required meetings and trainings.
• Participation in M.O.D. coverage when needed.
• High standards of personal appearance and grooming.
• Compliance with hotel standards and regulations.
• Problem-solving and confidentiality skills.
• Ability to handle complex information and maintain discretion.
• Perform other duties as assigned.