F&B Manager

The Bellevue Hotel; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in hospitality seeks a Food & Beverage Manager to oversee operations at a premier location in New York. This role involves ensuring high-quality service, managing staff, and maintaining profitability while adhering to health and safety regulations. The ideal candidate will possess strong communication and problem-solving skills, along with a service-oriented approach. Join a dynamic team where your contributions will enhance guest satisfaction and operational excellence in a vibrant and innovative environment.

Qualifications

• Strong communication skills with staff and guests.
• Ability to analyze complex data and maintain confidentiality.

Responsibilities

• Oversee daily outlet operations and supervise personnel.
• Ensure compliance with health and safety regulations.
• Assist in menu planning and maintain service quality standards.

Skills

Effective communication skills

Multitasking

Problem-solving skills

Service-oriented demeanor

Job description

Compensation: Yearly

Company: Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio of global properties represents an asset value exceeding $20B and generates over $5B in revenues. Highgate provides guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. The company also develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. Led by experienced hotel management professionals, Highgate is a trusted partner for top ownership groups and hotel brands, with offices in London, New York, Dallas, and Seattle.

Location: Graduate by Hilton New York, part of the Graduate Hotels collection, located on the Cornell Tech Campus on Roosevelt Island. Architecturally designed by Snøhetta, the hotel features a blend of Old School and New Age styles, inspired by Roosevelt Island's history and Cornell's technological future. The hotel’s highlight is the Panorama Room, a rooftop bar and lounge with city views, designed by Parts and Labor Design.

Overview: The Food & Beverage Manager oversees all aspects of the F&B outlet operations, ensuring profitability, high-quality service, and product standards. Responsibilities include marketing, staff management, guest relations, budget adherence, and compliance with health and safety regulations.

Responsibilities:

1. Oversee daily outlet operations.
2. Supervise outlet personnel.
3. Respond promptly to guest complaints.
4. Coordinate with other F&B managers and inform superiors of issues.
5. Monitor loss prevention measures.
6. Prepare and submit reports on payroll, revenue, and staffing.
7. Maintain service quality standards.
8. Assist in menu planning and compliance with liquor laws and sanitation regulations.
9. Ensure SOP adherence and proper requisition procedures.
10. Be visible on the floor and support staff during service.
11. Conduct performance reviews and staff training.
12. Participate in departmental and hotel-wide training programs.
13. Interview and approve candidates for F&B positions.
14. Complete tip reporting accurately.
15. Implement corporate promotions and standards.
16. Ensure overall guest satisfaction.

Qualifications:

• Effective verbal and written communication skills with all levels of staff and guests.
• Ability to listen, understand, and clarify concerns.
• Multitasking and prioritization skills.
• Attentive, friendly, courteous, and service-oriented demeanor.
• Participation in required meetings and M.O.D. coverage.
• High standards of personal appearance and grooming.
• Compliance with hotel standards and safety regulations.
• Problem-solving skills and confidentiality maintenance.
• Ability to analyze complex data and information.
• Perform other duties as assigned.
• Maintain a warm and friendly demeanor at all times.