F&B Lead Supervisor — Hospitality Team Leader

Dutch Wonderland Inn; Lancaster (Lancaster County); On-site; USD 42,000 - 62,000; Full time

Job summary

Dutch Wonderland Inn in Lancaster, PA is seeking a Food and Beverage Lead Supervisor to oversee daily restaurant operations and guide a high-performing team toward service excellence. You will mentor staff and ensure the accurate execution of roles from prep to banquet service.

Responsibilities include hiring and training, scheduling, safety compliance (ServSafe), POS proficiency, documentation, catering support, and resolving guest concerns with warmth and professionalism.

Qualifications

• No education requirements for this position.
• 1-2 years of previous work experience in a restaurant setting.
• Must be Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire.

Responsibilities

• Oversee daily restaurant operations and guide a high-performing team toward service excellence.
• Mentor staff and ensure professional appearance; understand roles from prep to banquet service.
• Hire, train, and schedule staff; coach performance and enforce policies.
• Ensure cleanliness, safety, and sanitation in the restaurant; enforce ServSafe standards.

Skills

Supervision

Customer service

Food safety

Staff training

Food handling

Tools

POS systems

Job description

Dutch Wonderland Inn in Lancaster, PA is seeking a Food and Beverage Lead Supervisor to oversee daily restaurant operations and guide a high-performing team toward service excellence. You will mentor staff and ensure the accurate execution of roles from prep to banquet service.

Responsibilities include hiring and training, scheduling, safety compliance (ServSafe), POS proficiency, documentation, catering support, and resolving guest concerns with warmth and professionalism.