Events & Hospitality Lead - Guest Experience Champion

Dutch Wonderland Inn; Lancaster (Lancaster County); On-site; USD 20,664 - 27,552; Part time

Job summary

Dutch Wonderland Inn is seeking a Hospitality Crew Lead Supervisor in Lancaster, PA to lead a team responsible for event operations and entertainment. You will work on creating memorable experiences for guests while managing event-related tasks and supervising staff.

Ideal candidates will have leadership experience, exceptional customer service skills, and the ability to adapt to various work conditions. The role requires a high school diploma and a flexible schedule, including weekends and holidays.

Qualifications

• Ability to work a flexible schedule, including evenings and weekends.
• Must have reliable transportation.
• Ability to stand and walk for the majority of the workday.

Responsibilities

• Lead and motivate a team to execute events.
• Ensure compliance with company policies and procedures.
• Assist with the execution of performances and activities.

Skills

Customer service skills

Leadership

Communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Dutch Wonderland Inn is seeking a Hospitality Crew Lead Supervisor in Lancaster, PA to lead a team responsible for event operations and entertainment. You will work on creating memorable experiences for guests while managing event-related tasks and supervising staff.

Ideal candidates will have leadership experience, exceptional customer service skills, and the ability to adapt to various work conditions. The role requires a high school diploma and a flexible schedule, including weekends and holidays.