F&B Lead Supervisor — Guest-Centric Hospitality

0911 Festival Fun Parks, LLC; Upper Leacock Township (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Team member benefits

Job summary

Dutch Wonderland Inn is seeking a Lead Food and Beverage Supervisor to guide restaurant operations and coach a diverse team. You will ensure safety, sanitation, and high-quality service while adhering to ServSafe standards and local regulations.

Strong communication and leadership will help deliver outstanding guest experiences. Ideal candidates have supervisory experience, food safety certification, and the ability to work evenings, weekends, and holidays.

Qualifications

• No education requirements for this position.
• 1-2 years of previous work experience in a restaurant setting.
• 1+ years of previous supervisory experience preferred.
• Food Handler Safety Certified (ServSafe or similar) or eligible within 90 days.

Responsibilities

• Supervise daily restaurant operations and other departments.
• Coach and mentor assigned team members; monitor staff appearance and uniforms.
• Know all restaurant positions and step in as needed.
• Hire, orient, train, coach performance, and discipline staff.
• Ensure pauses meet PA labor law; assist with scheduling and timekeeping.
• Deliver exceptional guest service and handle requests and complaints.
• Enforce all company, state, local policies; maintain sanitation and safety.
• Operate POS systems; document restaurant happenings for management.
• Support catering and banquet events when required.

Skills

Supervisory experience

Customer service

Coaching and training

Fluent English

Spanish a plus

POS systems

Tools

POS systems

Job description

Dutch Wonderland Inn is seeking a Lead Food and Beverage Supervisor to guide restaurant operations and coach a diverse team. You will ensure safety, sanitation, and high-quality service while adhering to ServSafe standards and local regulations.

Strong communication and leadership will help deliver outstanding guest experiences. Ideal candidates have supervisory experience, food safety certification, and the ability to work evenings, weekends, and holidays.