Banquet Server - On Call

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid Sick Leave

Paid Leave

Complimentary employee meals

Discounted parking

50% spa discount

25% spa retail

Job summary

The Peninsula Chicago is seeking an On-Call Server to join our prestigious banquet team, delivering flawless service and memorable guest experiences. In a busy luxury setting, you will greet, seat, and attend to guests with discreet but attentive service, adhering to brand standards.

Requirements include a minimum of 2 years serving experience in upscale banquets, strong knowledge of food and beverages, impeccable grooming, and the ability to stand and lift up to 25 lbs.

Qualifications

• 2+ years serving experience in an upscale banquet establishment.
• Good knowledge of food & beverages, including wines and cocktails.
• Ability to multi-task in a fast-paced environment.
• Impeccable grooming and presentation.
• Physical strength to carry trays and stand for long periods (up to 25 lbs).

Responsibilities

• Serve guests in greeting, seating and wait-on with discretion.
• Provide friendly, unobtrusive service per standards of the hotel.
• Perform pre- and post-service steps as per procedures.
• Maintain correct service sequence and ensure consistency across meal periods.
• Explain menu items, ingredients and preparation methods to guests.

Skills

Banquet service

Upscale dining

Wine knowledge

Multitasking

Grooming standards

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an On-Call Server to join our Banquet team to achieve the company’s objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast paced environment

Key Accountabilities:

• Responsible for all activities related to service of the outlet, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
• Perform pre-service and after-service procedures as per standard.
• Understand and accurately follow the standards of sequence of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Understand all food and beverage items served, including ingredients, methods of preparation and proper service and explain all items on the menu

General Requirements:

• Must have at least 2 years serving experience in an upscale banquet establishment
• Good knowledge of food and general knowledge of beverages, including wines and cocktails.
• Ability to multi-task
• Impeccable grooming and excellent presentation.
• Good physical strength and stamina—ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry and balance up to 25 lbs.

Benefits We Offer:

• 5 Chicago Paid Sick Leave days per year.
• 5 Chicago Paid Leave days per year
• Complimentary employee meals.
• Discounted parking.
• 50% discount on spa services
• 25% discount on spa retail.

To be considered for the position, you must have work authorization in the United States. The hourly rate for this role is $14.33 + tips.