Banquet Server - On Call

HSH Group / The Peninsula Hong Kong; United States; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

5 Chicago Paid Sick Leave days per yr

5 Chicago Paid Leave days per yr

Complimentary employee meals

Discounted parking

50% discount on spa services

25% discount on spa retail

Job summary

The Peninsula Chicago is seeking an On-Call Server to join our Banquet team, delivering flawless service in a Five Star Five Diamond luxury environment.

As an On-Call Server, you will uphold standards, greet and seat guests, and provide discreet, attentive service across all meal periods while maintaining impeccable grooming and professionalism.

Qualifications

• Must have at least 2 years serving experience in an upscale banquet establishment.
• Good knowledge of food and beverages, including wines and cocktails.
• Ability to multi-task.
• Impeccable grooming and excellent presentation.
• Good physical strength and stamina—ability to carry trays of food and stand on feet for long periods, and lift up to 25 lbs.

Responsibilities

• Responsible for all activities related to service of the outlet, including preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
• Perform pre-service and after-service procedures as per standard.
• Understand and accurately follow the standards of sequence of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Understand all food and beverage items served, including ingredients, methods of preparation and proper service and explain all items on the menu.

Skills

Multitasking

Impeccable grooming

Physical stamina

Guest service

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an On-Call Server to join our Banquet team to achieve the company’s objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast paced environment

Key Accountabilities:

• Responsible for all activities related to service of the outlet, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
• Perform pre-service and after-service procedures as per standard.
• Understand and accurately follow the standards of sequence of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Understand all food and beverage items served, including ingredients, methods of preparation and proper service and explain all items on the menu

General Requirements:

• Must have at least 2 years serving experience in an upscale banquet establishment
• Good knowledge of food and general knowledge of beverages, including wines and cocktails.
• Ability to multi-task
• Impeccable grooming and excellent presentation.
• Good physical strength and stamina—ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry and balance up to 25 lbs.

Benefits We Offer:

• 5 Chicago Paid Sick Leave days per year.
• 5 Chicago Paid Leave days per year
• Complimentary employee meals.
• Discounted parking.
• 50% discount on spa services
• 25% discount on spa retail.

To be considered for the position, you must have work authorization in the United States. The hourly rate for this role is $14.33 + tips.