Eyewear Store Assistant Manager: Lead & Grow

America's Best; Pooler (GA); On-site; USD 42,000 - 67,000; Full time

Job summary

America's Best, part of National Vision, is seeking an Assistant Eyeglass Manager to oversee daily operations, lead the eyeglass department, and drive sales with a focus on customer service and quality standards.

You will supervise Opticians and sales associates, coordinate staffing, and collaborate with store leadership to meet promotional goals and financial targets across the store. This role emphasizes people leadership and operational excellence in a retail eye care environment.

Qualifications

• Optical sales experience; supervising experience preferred.
• Strong communication skills (oral and written).
• Excellent customer service orientation.
• Strong organizational skills for planning and monitoring goals.
• Ability to analyze, create, and understand financial reports.
• Proven problem-solving abilities.
• Supervisory experience in a retail eye care environment is a plus.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with policies and guidelines.
• Convey a commitment to outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met; review remakes and enforce policies for compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting.
• Ensure store promotions, advertising, and visual merchandising are in place and communicated.
• Supervise and motivate Opticians and CL Sales associates; ensure day-to-day functions are completed on time.
• Assist the General Manager with staffing forecasts, recruiting, and retention of staff.
• Motivate associates to exceed performance standards.

Skills

Optical sales experience

Supervising experience

Communication skills

Customer service

Organizational skills

Financial reporting analysis

Problem solving

Job description

America's Best, part of National Vision, is seeking an Assistant Eyeglass Manager to oversee daily operations, lead the eyeglass department, and drive sales with a focus on customer service and quality standards.

You will supervise Opticians and sales associates, coordinate staffing, and collaborate with store leadership to meet promotional goals and financial targets across the store. This role emphasizes people leadership and operational excellence in a retail eye care environment.