Eyewear Store Assistant Manager — Lead & Grow

America; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Comprehensive benefits package

Job summary

America's Best stores, part of National Vision, seeks an Assistant Eyeglass Manager to lead the eyeglass department, manage staff, and ensure a positive customer experience while driving sales and profitability.

The role requires bilingual English/Spanish communication, optical sales experience, and strong leadership and organizational skills to meet performance goals across store operations.

Qualifications

• Fluent in reading and speaking both English and Spanish.
• Optical sales experience; Supervising experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills for effective management of teams.
• Strong organizational skills for planning work and monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company's policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Bilingual English/Spanish

Store leadership

Communication skills

Organizational skills

Financial report analysis

Problem solving

Job description

America's Best stores, part of National Vision, seeks an Assistant Eyeglass Manager to lead the eyeglass department, manage staff, and ensure a positive customer experience while driving sales and profitability.

The role requires bilingual English/Spanish communication, optical sales experience, and strong leadership and organizational skills to meet performance goals across store operations.