Assistant Eyewear Store Manager: Lead, Grow & Delight

America; Canton Charter Township (MI); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid time off & Company Holidays

Employee Eyewear Discount

Overtime pay

Job summary

America’s Best, part of National Vision, seeks an Assistant Eyeglass Manager to oversee daily store operations, coaching staff, and driving sales while maintaining excellent customer service. This position requires weekend availability and a focus on profitability and compliance.

The role includes supervising eyewear sales teams, forecasting staffing, managing promotions, and reporting to upper management, with opportunities for growth within a nationwide organization.

Qualifications

• Optical sales experience; supervising experience preferred.
• Ability to lead, coach and build associate relationships.
• Strong understanding of store operations and performance standards.
• Excellent communication and organizational skills; ability to analyze financial reports.
• Ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (e.g. reviewing the P&L).
• Oversee the eyeglass department to ensure efficiency and policy compliance.
• Convey a commitment to outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met; review remakes and enforce policies.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (Receptionist in some stores) and ensure day-to-day functions are completed.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by licensed individuals.

Skills

Optical sales experience

Leadership

Effective communication

Store operations knowledge

Financial analysis

Problem solving

Job description

America’s Best, part of National Vision, seeks an Assistant Eyeglass Manager to oversee daily store operations, coaching staff, and driving sales while maintaining excellent customer service. This position requires weekend availability and a focus on profitability and compliance.

The role includes supervising eyewear sales teams, forecasting staffing, managing promotions, and reporting to upper management, with opportunities for growth within a nationwide organization.