Eyewear Specialist & Patient Experience Lead

AEG Vision; Pennsylvania; On-site; USD 42,000 - 56,000; Full time

Job summary

AEG Vision is seeking an Optician in Jefferson Hills, PA to provide expert eyewear selection and lens fitting. You will take measurements, dispense glasses, and educate patients on care and warranty options. Strong communication and customer service are essential for delivering a superior in-store experience.

Responsibilities include processing orders, coordinating with lab technicians, and updating patients on status. A high school diploma and a year of related experience are strongly preferred.

Qualifications

• High School Diploma required or equivalent.
• Proven customer service and sales experience preferred.
• Strong communication and organizational skills.
• Ability to lift up to 30 lbs and stand for extended periods.

Responsibilities

• Fit patients with appropriate frames and lenses.
• Take and verify measurements for accurate prescriptions.
• Dispense eyewear and provide care guidance to patients.
• Maintain lab orders and coordinate with technicians.
• Assist patients in selecting frames, tints, and coatings.
• Update patients on order status and handle issues promptly.

Skills

Strong communication

Customer service

Attention to detail

Manual dexterity

Team collaboration

Education

High School Diploma

Job description

AEG Vision is seeking an Optician in Jefferson Hills, PA to provide expert eyewear selection and lens fitting. You will take measurements, dispense glasses, and educate patients on care and warranty options. Strong communication and customer service are essential for delivering a superior in-store experience.

Responsibilities include processing orders, coordinating with lab technicians, and updating patients on status. A high school diploma and a year of related experience are strongly preferred.